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We are looking for a Quality Engineering Lead to own the quality strategy across our entire platform. This is a senior individual contributor role - you will not be managing people directly, but you will be the technical authority on quality across a team of 5 QA Engineers and 1 incoming Automation Engineer, all reporting to the VP of Engineering. You will define how we test, what we automate, and how quality integrates into every squad's delivery cycle. You will be the person who makes quality a first-class engineering concern - not an afterthought.
Job Responsibility:
Own quality strategy end to end - define the test philosophy, coverage standards, and quality gates across all three engineering squads and the R&D vertical
Build the automation framework - design and implement a robust, maintainable automation suite using Playwright, or equivalent
set the standard that the incoming Automation Engineer will build on
Lead API and integration testing - establish comprehensive API test coverage across all platform services, with particular focus on integration points between squads and external systems
Champion shift-left quality - embed quality practices early in the development cycle
work with Squad Leads and engineers to catch issues at design and code review, not just at test
Leverage AI-assisted testing tools - evaluate and adopt AI-powered testing tools (including Claude Code and agentic test generation workflows) to accelerate coverage and reduce manual effort
Define and track quality metrics - own defect escape rates, test coverage, automation ROI, and release quality KPIs
report to VP of Engineering with clear, actionable data
Mentor and elevate the QA team - coach 5 QA Engineers on automation skills, testing best practices, and a quality engineering mindset
help them grow from testers to quality engineers
Collaborate with DevOps on CI/CD quality gates - integrate test suites into the deployment pipeline
ensure no release ships without defined quality thresholds being met
Requirements:
7 - 10 years of quality engineering experience, with at least 3 years in a lead or senior QE role
Deep expertise in test automation frameworks - Playwright, Selenium, Cypress, or equivalent
you have built automation suites from scratch, not just maintained them
Strong API and integration testing skills - REST, GraphQL, and service-level testing
comfortable with tools like Postman, k6, or similar
Hands-on experience with AI-assisted testing - using AI tools for test case generation, coverage analysis, or agentic testing workflows
Solid understanding of CI/CD pipelines and how quality gates integrate into automated deployment workflows
Experience working in a SaaS environment with multiple concurrent releases and high availability requirements
Strong analytical thinking - you can look at a complex system, identify risk areas, and design a test strategy that prioritises coverage where it matters most
Excellent communication skills - you can translate quality metrics into business risk and influence engineering decisions without formal authority
Nice to have:
Experience testing document processing pipelines - DOCX, XML, PDF transformation, or content conversion workflows
Familiarity with performance and load testing tools (k6, JMeter, Locust, or similar)
Prior experience in scholarly publishing, academic content platforms, or multi-tenant SaaS
Exposure to contract testing or consumer-driven contract patterns (Pact or similar)