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As an IT QE Lead, you will be embarking on a mission to elevate quality to new, exceptional heights. This role is vital to the success of product teams "IT product lifecycle", requiring a unique blend of leadership skills, a comprehensive understanding of the IT products lifecycle and the ability to foresee potential quality issues and address them proactively. As a QE Lead, one of your primary responsibilities is to actively monitor, guide, and mentor product teams. By providing continuous feedback and coaching, you help cultivate a culture of quality and excellence. Effective communication and collaboration skills are essential. You will often be required to make critical decisions regarding quality improvements and corrective actions. This calls for a high level of confidence and assertiveness. By upholding rigorous quality standards, you help establish the company as an industry leader, providing a competitive advantage.
Job Responsibility:
Guide and mentor the teams to follow and adhere to the quality guidelines defined in the IT Global Quality Strategy
Make sure that each team is familiar with and know the Quality Gates to be fulfilled
Monitor the fulfilment of the Quality Gates defined on all phases of the IT Products Lifecycle
Define corrective actions with the team for those unfulfilled Quality Gates and follow up on their effectiveness
Gather metrics, generate and publish reports on the Quality for each team
Provide feedback to the QA Manager to support the establishment of the Quality Strategy
Act as a contact point for all Quality related topics within the Platforms, ARTs & Product teams
Act as a contact point between external teams and CCH in order to guarantee transparency and adherence to CCH's internal quality guidelines and promote the proper spirit to work as one team
Work close with Scrum Masters and RTEs to support the adherence to the established Agile Methodology
On Platform and ART level you keep the overview of the Quality of all product teams
Support the onboarding of new team members.
Requirements:
Bachelor degree in computer science, Information Technology, or a related field is an advantage
Minimum of 5 years of hands-on experience in roles related to Quality in Software Development
Strong quality-oriented mindset and familiarity with Quality Standards and strong experience fostering such Standards
Deep understanding about the complete Product Lifecyle (including project management, risk management, release management, delivery and planning, product maintenance, CI/CD, V&V, etc.)
Strong understanding of Agile principles and experience working in Agile testing methodologies
Previous experience working in SAFe framework is desired
Experience in leading and mentoring teams, promoting collaboration and continuous improvement
Knowledge in Azure DevOps (ADO) for tickets management (Epics, Features, User Stories, Test Cases, Defects, Tasks) and reporting
Excellent understanding on different methodologies as Agile (Scrum, Kanban, etc.), Waterfall
Understanding on CI/CD and pipelines
Knowledge on requirements management and risk management
Knowledge on Release Management and Operations/Maintenance phase (incidents management)
Familiar with Quality Standards and maturity models
Understanding on test automation strategies, frameworks, coverage, etc.
Nice to have:
Experience with eCommerce Platforms such as SAP Hybris/SAP Commerce Cloud, Microsoft Dynamics 365, HR Workday, and others will be considered a strong advantage
Knowledge and experience in data management and data quality will be considered as strong advantage.