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Quality Engineer

Canada, Thornhill Employment contract 70000.00 - 80000.00 USD / Year · Job Posted June 29, 2026
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Job Description

Are you a process-driven quality professional who thrives on continuous improvement and being the "voice of the customer" within a manufacturing environment? We are seeking a temporary Quality Engineer for an exciting 1-year contract opportunity. Located on-site in Vaughan, ON, this pivotal role is responsible for leading, managing, and continuously developing the local Quality Management System (QMS) for a major North American manufacturing and supply chain organization.

Job Responsibility

  • Lead the quality claims process and serve as the main driver for continuous improvement at the Vaughan facility
  • Define and implement the local quality assurance strategy
  • take full ownership of the QMS and internal audit findings
  • Document, research, and manage customer claims and Return Merchandise Authorizations (RMAs) using the BC365 ERP quality modules
  • Evaluate production quality
  • authorize the quarantine of non-conforming parts/products, propose product recalls when required, and recommend production/shipment holds for assessment
  • Act as the primary interface for external certification bodies (e.g., ISO, TUV, SP) and manage compliance findings
  • Secure customer-perceived quality by improving tools, processes, and competencies
  • promote quality awareness through regular communication, training, and forums
  • Actively work to reduce annual warranty costs and meet targeted corporate KPIs

Requirements

  • 3-5 years of experience within a complex, global supply chain or quality organization is preferred
  • Bachelor's degree in Engineering, or equivalent documented experience successfully running a similar operation/function in a related manufacturing industry
  • Strong understanding of Product Quality Assurance tools (e.g., PPAP, 5-Why, Root Cause Analysis, 8D) and QMS frameworks
  • Proficiency with standard office tools is required
  • hands-on experience with digital claims-handling applications and ERP software (specifically BC365) is highly advantageous
  • Fluent in written and spoken English with the ability to engage, motivate, and collaborate with internal leadership, operations teams, and external customers
  • Safety-oriented, resilient, and independent
  • Highly analytical yet decisive, with a total-cost and profitability mindset
  • Comfortable split-working between a quiet office environment and a manufacturing floor (where intermediate to loud noise and moving mechanical vehicles are present)
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