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Quality Engineer

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Nelipak

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Location:
United Kingdom , Elsham

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Category:
Manufacturing

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you passionate about quality, problem-solving, and driving meaningful improvements? Do you want to be a key voice in a site that manufactures critical healthcare packaging used around the world? If so, this could be the perfect next step in your career. We are looking for a high-performing Quality Engineer to join our team at Nelipak Elsham. This is a key role within our Quality function – acting as the Site Subject Matter Expert for complaints, non-conformances, and CAPA, while supporting ongoing compliance to ISO 9001 and ISO 13485 standards. If you enjoy structured problem solving, cross-functional collaboration, and making a lasting impact on product and process quality, we’d love to hear from you.

Job Responsibility:

  • Be the site expert for customer complaints
  • Lead and manage all complaint investigations as our Subject Matter Expert
  • Drive structured problem-solving using 8D, DMAIC, 5 Why, Ishikawa
  • Coordinate effective containment, corrective and preventive actions
  • Prepare professional reports for customers and present monthly performance metrics
  • Analyse complaint trends to identify risks and improvement opportunities
  • Lead and support Non-Conformance & CAPA activity
  • Manage internal and external NCs and CAPAs from start to finish
  • Support Production and Engineering with investigations and process reviews
  • Ensure CAPA documentation meets ISO and regulatory expectations
  • Identify trends and recommend process improvements
  • Support risk assessments, FMEAs and validation activities
  • Drive audit and compliance excellence
  • Plan and conduct internal QMS audits (ISO 9001, 13485, 14001)
  • Support customer, supplier, and third-party audits
  • Ensure findings are closed effectively and on time
  • Champion continuous improvement and compliance across the site
  • Deliver training on quality tools and problem-solving
  • Support supplier quality reviews and investigations
  • Lead and contribute to improvement projects
  • Deputise for the Quality Manager when required
  • Maintain accurate QMS and SAP data

Requirements:

  • HNC/Degree in Engineering, Quality, or a related field
  • Experience within a manufacturing or regulated industry (medical, food, pharma preferred)
  • Strong root-cause analysis and problem-solving skills (8D, 5 Why, Ishikawa, DMAIC)
  • Knowledge of Quality Management Systems
  • Excellent communication and influencing skills
  • Highly organised and able to manage multiple investigations

Nice to have:

Internal Auditor qualification (ISO 9001/13485)

What we offer:
  • Quarterly bonus up to 5%
  • Access to Occupational Health platform (GP & counselling)
  • YOUR NELIPAK BENEFITS – retail, cinema, gym and everyday discounts
  • Employee Assistance Programme (EAP)
  • Life insurance
  • Specsavers vouchers
  • Opportunities for growth, development and further training

Additional Information:

Job Posted:
January 01, 2026

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