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As a Quality Engineer, you will play a critical role in ensuring the quality and timely delivery of orders processed through the hub. You will act as a key owner of post-order performance, working closely with manufacturing partners and internal teams to maintain high standards of quality, logistics efficiency, and customer satisfaction. Your success will be measured primarily through: On-Time Delivery, Quality Performance & Issue Resolution.
Job Responsibility:
Oversee quality control and logistics for all orders processed through the hub
Collaborate closely with manufacturing partners to ensure adherence to quality standards and delivery timelines
Act as the primary point of contact for resolving post-order quality and logistics issues
Ensure a high level of customer satisfaction through effective issue management
Manage the Engineering Change Request (ECR) process efficiently
Champion a 'Right First Time' approach across all processes
Maintain composure and sound judgment when making decisions under pressure
Identify and escalate systemic issues or improvement opportunities to management
Maintain 100% confidentiality of Geomiq's supply chain and customer information
Ensure proper redaction where required and escalate uncertainties to management before proceeding
Requirements:
Bachelor's degree or equivalent in Mechanical, Electrical, or Manufacturing Engineering
Able to read and understand technical Engineering Drawings (ideally for CNC machined parts)
Minimum 1 year experience working as a Quality Control Specialist within the manufacturing industry
Experience in manufacturing of metal and plastic components (CNC, Injection Moulding, Sheet Metal would be a bonus)
Track record of excellent problem-solving and process improvement
Ability to deliver results in an ambiguous environment where decisions must be made quickly
High attention to details and data-driven approach
Nice to have:
Experience in manufacturing of metal and plastic components (CNC, Injection Moulding, Sheet Metal would be a bonus)
What we offer:
Competitive Salary: We offer pay that reflects your skills and the value you bring
Stocked Kitchen: Enjoy snacks, fresh fruit, and drinks all day
22 Days Annual Leave: Recharge with 22 days off, plus public holidays
Birthday Off: Take an extra day to celebrate your birthday
Christmas Shutdown: Relax over the holidays with additional company-wide time off
Pet-Friendly Office: Bring your dog to our pet-friendly workspace
Team Events: Connect with colleagues through monthly team-building activities
Career Growth: Benefit from our focus on internal promotions and development