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Quality Engineer II is responsible for ensuring product and process compliance with quality systems across instrument platforms. The role involves sustaining activities such as complaint handling, nonconformances, CAPAs, change controls, deviation waivers, and audit support. Frequent cross-functional collaboration with R&D, Operations, and other departments is expected. The position contributes to ISO and regional regulatory compliance throughout the product life cycle.
Job Responsibility
Support one or more instrument platforms on sustaining quality activities including complaints, nonconformances, CAPAs, change controls, and deviation waivers
Maintain ISO and regional regulatory compliance requirements
Develop and maintain Device History Files per regulatory requirements
Generate CTQ (Critical to Quality) indices and share quality data with project teams, operations, and suppliers
Support new product integration into Manufacturing/Operations
Perform trend analysis, risk management (FMEA, Hazard Analysis, Fault Tree), and Six Sigma tools
Lead root cause investigations for moderately complex issues
Ensure divisional and departmental policies, procedures, and facilities comply with applicable regulations
Support and actively participate in audits
Coach and guide others on quality systems and procedures
Interact regularly with cross-functional teams (R&D, Operations, etc.)
Requirements
0- 5 years of experience in a quality engineering or related role
Experience using statistical methods required
Knowledge of quality systems regulations, ISO Quality System, and Medical Device standards
Microsoft Office Suite - strong Excel skills (data extraction & analysis)
Six Sigma tools
Data collection, analysis, and reporting
Strong verbal and written communication
Time management and ability to handle multiple tasks independently
Ability to work independently and within large multifunctional teams
Strong attention to detail and accuracy
Self-motivated, organized, and detail-oriented
Nice to have
Familiarity with medical device manufacturing processes preferred
Experience with Design Control requirements and Medical Device Validations preferred
SAP proficiency strongly preferred
Knowledge of biological/chemical test methods preferred