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As the Quality Director Duncan you will collaborate closely with cross-functional leadership and associates to ensure compliant execution, monitoring, and continuous improvement of the company QMS in line with certification requirements and customer expectations. This position reports to the Sr Director QA - U&FM and leads both the Quality Control and Quality Assurance teams located in Duncan. This is an on-site role.
Job Responsibility:
Serve as the Duncan site's Quality Management Representative, leading QA/QC functions, ensuring regulatory compliance, and aligning with organizational quality goals
Implement, maintain, and optimize the Cytiva QMS, ensuring procedures, work instructions, and IT systems
Support site operations and customer expectations
Drive continuous improvement with DBS mindset and in line with the global standards and customer expectations
Collaborate with site and global leadership to advocate for site-specific needs, drive customer-centric solutions, support change management and change control initiatives
Build a high-performing quality department, fostering a safe, transparent and empowering environment that encourages skill development, psychological safety, and continuous improvement
Drive efficiency in site specific quality processes
Lead Quality Management Reviews for the site, define and monitor KPIs in line with the global guidelines, host audits, and represent the site in executive discussions and global best practice initiatives
Requirements:
Hold a Bachelor’s degree, preferably in Science, Business, or Engineering
Have at least 7 years of experience in Quality Assurance, Quality Engineering, or Manufacturing Operations within Life Sciences, Biotechnology, Medical Device, Biopharma, or other FDA/EPA-regulated manufacturing environments
Possess 5+ years of leadership experience, with senior leadership roles in QA, Operations, or Quality Engineering preferred
Strong knowledge of ISO standards, FDA regulations, cGMPs, CFR requirements, and quality management practices, including operational controls, CAPA, complaints, audits, and risk management
Proficiency in quality statistical methods, Lean Manufacturing principles, Six Sigma methodologies, and Root Cause Analysis tools to drive data-driven decisions and resource optimization
Proven ability to lead, coach, and mentor teams
manage performance
plan succession
and effectively communicate at all organizational levels, both written and verbal
Skilled in managing budgets, assessing opportunity costs, and fostering innovative problem-solving, while maintaining exceptional organizational and time management capabilities
Ability to travel 10% of the time to other Cytiva locations Worldwide, as required