Quality Coordinator

• Ensure that the required Standard Operating Conditions (SOC) / process parameters linked to the product/equipment compliance is actively monitored and managed
• Support the use of the Quality skill matrix at the operational level, ensuring adequate training regarding critical quality procedures
• Support changes of global valid manufacturing and process specifications in the production process
• Ensure the avoidance / reduction of the occurrence of potential failures through the systematic and comprehensible application and use of the Process FMEA and Quality Control Plan
• Manage and control internal complaints based on a structured problem solving (SPS) process
• Ensure compliance with quality and food safety management systems
• Assist with statistical process control (SPC), control charts, and other quality monitoring tools
• Support root cause analysis related to customer complaints
• Promote a culture of quality and continuous improvement on the shop floor
• Maintain accurate quality records, inspection reports, non-conformance logs, and corrective action documentation
• Prepares, reviews, and maintains Certificates of Conformance (CoC) to ensure products meet customer, regulatory, and internal manufacturing quality requirements
• Manages retained samples, ensuring proper identification, storage conditions, traceability, and availability in accordance with quality and customer requirements

• Minimum of 3 years required
• or equivalent combination of education and experience in Quality or Continuous Improvement
• Fluent in English (written and verbal)
• MS Office (Intermediate)
• Strong background in applying tools like Process FMEA and Quality Control Plans to proactively identify risks, reduce failures, and improve manufacturing processes
• Proficiency in Statistical Process Control (SPC), control charts, and quality monitoring tools to analyze process performance and drive data-based decisions
• Experience managing internal and customer complaints using structured problem-solving (SPS) methodologies and conducting thorough root cause analysis to implement corrective actions
• Ability to support and implement quality skill matrices, train teams on critical procedures, and promote a strong culture of quality and continuous improvement on the plant floor
• Skilled in maintaining accurate quality documentation, including inspection reports, non-conformance logs, Certificates of Conformance (CoC), and managing retained samples with full traceability

Familiarity with ISO 9001 and food safety standards (BRC, SQF, FDA) desirable

• Generous Day 1 eligibility healthcare & life insurance for you and qualified dependents
• 401K Retirement matching reimbursement
• Vacation & PSL
• Paid Holidays
• Performance Bonus
• And much more!