Quality Coordinator - Clerical Officer Grade V

• Provide administrative and data support to the Quality & Clinical Audit and Research & Ethics Committees
• Support management of healthcare complaints, patient feedback, and quality improvement initiatives
• Assist in preparing reports (KPI, incident, HIQA compliance, patient feedback)
• Maintain and update quality documentation
• Conduct audits using relevant systems/software
• Support the Director of Quality & Patient Safety across key committees and programmes
• Record and circulate meeting minutes
• Identify and report quality, safety, and risk issues
• Perform general administrative duties

• Relevant third level qualification (Level 6 or above)
• Hospital-based clerical/administrative experience
• Experience in Quality, Patient Safety, Risk, Audit, Clinical Research, or Complaints (desirable)
• Strong IT skills (Microsoft Office, MS365, SharePoint)
• Excellent data entry and administrative skills
• Strong communication and interpersonal skills
• Highly organised with strong attention to detail
• Ability to work independently, prioritise tasks, and manage multiple responsibilities
• Flexible, team-oriented, and solution-focused
• Good character

Experience in Quality, Patient Safety, Risk, Audit, Clinical Research, or Complaints