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The Quality Control Technician is responsible for performing inspections, testing, and quality checks on incoming materials, in-process components, and finished products to ensure compliance with company standards and customer specifications. This role supports manufacturing and operations by identifying non-conformities, documenting findings, and maintaining records in accordance with internal procedures and regulatory requirements. The Quality Control Technician will be relied upon to perform duties either on site at OnQ or sites at Midwest local Supplier operations.
Job Responsibility:
Oversee established QC process and work directly with the QC Manager to drive continuous improvement by utilizing lean techniques
Maintain a production traceability program that will enable tracking of production by day and line
QC audit production for all first and last pieces of production while periodically inspecting 10% to 20% throughout the production process, inspecting up to 100% if requested
Identify and document non-conforming materials and provide assistance with rework
Prepare and post all QC documents to shared network
Work with QC Manager to help develop Corrective Action Responses (CARs) for any identified quality issues
Ensure recurring audits for shipping, receiving, and fulfillment activities are actioned while tracking quality control metrics for each
Work closely with graphics, engineering, shipping, receiving, fulfillment, and production departments to drive the QC process
Effectively communicate with all levels of management
Action OnQ QC processes as well as assist QC Manager help develop and implement new processes
Assist with the development and implementation of high priority programs as needed
At all times, it is expected that you will help to establish the standard of performance by which all others are measured under the direction of the QC Manager
Analyze departmental processes and identify areas for improvement
Develop and implement strategies to increase efficiency, reduce errors, and streamline operations
Collaborate with other departments to enhance overall operations
Identify process improvements and document processes related to receiving, shipping and distribution
Communicate inspection results to production and quality teams promptly
Communicate effectively with all levels of management
Provide required reporting to meet quality standards
Maintain accurate and detailed records of inspections, tests and findings
Requirements:
High School or equivalent work experience
1-3 years quality control experience
Previous Warehouse and shipping experience
Thorough knowledge of production techniques
Proficient in Microsoft Excel
Strong problem-solving skills and attention to detail
Effective written and verbal communication skills
Ability to work in a fast-paced environment and meet deadlines consistently
Willing to help in all areas on the production floor and other depts.
Work well within a team
Must be able to stand and walk for prolonged periods of time
Able to work in environments with varying temperatures