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Plan, coordinate and manage through completion, assigned projects designed to ensure continuous production and distribution of products consistent with established standards. Supervise and coordinate the activities of Quality staff. Evaluate compliance using relevant information and individual judgment to determine whether events or processes comply with specifications, operating procedures, and standards. Duties and responsibilities are accomplished personally or through subordinate staff.
Job Responsibility:
Coordinate and execute objectives throughout the company in cooperation with other managers, to maximize product quality and operating system efficiency/effectiveness to minimize costs
Identify and coordinate resolution of system(s) inefficiencies that contribute to increased quality costs
Coordinate the execution of validations, including creation of written protocols
Coordinate the execution and participates in elements of investigations regarding customer complaints
Assesses results of Customer Complaint investigations and Corrective Actions for application, validity, and conformance to FDA regulatory, ISO and Customer requirements
Ensures CAPA system is effective and utilizes problem solving techniques to reduce internal and external failures. Ensures sound techniques are applied (FMEA, Design of Experiments, Cause and Effect, Flow Charts, SPC) to solve problems effectively. Assesses results for application, validity, and conformance to specification
Analyzes data in relationship to assigned projects to determine adequacy of present standards and establish proposed quality improvements. This includes analysis of current inspection methods and sample plans.
Plans, promotes, performs, and organizes training activities for internal departments and customers, related to quality activities which include basic statistics, DOE, GR&R, Sample Plan designation, validation creation, control and oversight
Interacts with customers to assure mutual interpretation of specified requirements to ensure fulfillment of customer requirements and objectives are met
Ensures ISO and FDA QSR quality systems compliance
Generates and provides monthly and weekly reports as required
Executes specific responsibilities as defined within the company quality operating system
Supports and maintains all policies of the company including but not limited to applicable FDA regulatory and ISO requirements, Health and Safety Requirements and Continuous Improvement initiative
Review and approve various document as defined in the established QMS
Responsible for the coordination and evaluation of the Quality department
Carries out supervisory responsibilities, in accordance with the organization’s policies and applicable laws. Participates in interviewing, hiring, and training employees: planning assigning and directing tasks, apprising performance, rewording, and disciplining employees, addressing complaints, and resolving problems
Represent the Quality Department in support of customer and ISO audits
Other duties as assigned
Requirements:
Bachelor’s degree in Engineering or related field
Minimum of 5 years of related work experience with at least one of those years in a supervisory role
Lean Manufacturing experience (including Six sigma training) and/or certifications preferred
Database software such as SAP experience
Ability to lift 30 lbs., and stand / sit / walk up to 80% of shift
Nice to have:
Ability to apply advanced mathematical concepts and intermediate statistical knowledge
Excellent communication with the ability to understand, read, write, and speak English
Ability to coach and mentor on an individual and group basis
Demonstrated organizational skills with ability to meet strict deadlines daily
Ability to use common software productivity tools, such as Word, Excel, and PowerPoint
Ability to understand and articulate how individual role interrelates with Quality department function, goals, and objective
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