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The Quality Control Auditor will have a high attention to detail and the ability to learn, retain and relay to all associates USPS regulations. Must learn, understand and communicate quality processes to ensure adequate verification for all processed materials. Quality inspections and quality issue reporting are tools used to provide feedback and training opportunities within the process. Works with shift supervisors to address and correct quality problems. Must ensure all procedures and client-specific specifications are followed and verified.
Job Responsibility:
Inspect work performed in both Digital Print and Lettershop
Provide feedback to employees and supervisors on quality audit checks
Report all quality problems into the QC module in DirectLink
Identify and actively solve problems discovered during inspection process
Maintain and report records related to Errors and On-Time Delivery in a timely fashion
Participate in the analysis of the information captured and help develop processes or procedures to address where appropriate
Assist with the reprint and accountability process
Enter deficiencies in the verification process into Quality Issues log in Direct Link (ERP / MIS)
Requirements:
2-3 years of Quality Control experience
High School Diploma, GED, or an equivalent combination of education/experience
Proficiency in Microsoft Office
Ability to read, analyze, and interpret technical procedures
Good verbal and written communication skills
Aptitude in decision-making
Very high level of attention to detail
Ability to navigate computer and network locations
What we offer:
on-the-job training
competitive benefits
paid holidays
paid time off
career advancement opportunities
temperature controlled, bright, and clean facilities
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