Quality Control Associate, Robotics

As a member of our operations team, you will be accountable for driving revenue by ensuring that Scale AI meets customer commitments in a timely manner while maintaining the highest quality standards. You will manage workstreams in the field of Quality Control by building and running solutions, tools, and processes, and while working with a cross-functional team including Customer Operations, Product, Engineering, and many others. This role sits at the core of our Quality Control (QC) function. You will build and scale quality systems from the ground up, including documentation, audit frameworks, rejection rubrics, performance tracking, and feedback loops. You will solve ambiguous quality challenges in a fast-moving robotics environment, identifying root causes, reducing error rates, and driving operational excellence. Over time, you will take increasing ownership of quality strategy, efficiency optimization, and customer-facing quality initiatives.