Quality Complaints Coordinator Job at Tucker Parker Smith Group (Northridge)

Sheq Coordinator

At Euro Pool System (EPS) we’re proud of our reusable folding crates that keep t...

Location

Belgium , Sint-Katelijne-Waver

Salary:

Not provided

Euro Pool System

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree (certificate of safety advisor level II or I)
Knowledge of ISO, BRC, HACCP standards and Belgian legislation
familiarity with Dutch legislation is a plus
Strong communication skills in Dutch and English (French is a bonus)
You’re structured and pragmatic, but also creative in finding solutions
Digital mindset: you enjoy using IT tools and are curious about how digitization can improve SHEQ
Above all: you’re motivated to be part of a young, energetic team where we learn, grow, and laugh together

Job Responsibility

Perform and guide internal/external audits (ISO 9001, 14001, BRC, HACCP)
Handle waste and water declarations (Valipac & water suppliers), follow up environmental analyses, and support projects like water treatment
Coordinate microbiological tests, recall testing, HACCP reviews, and complaints management
Organize SHEQ tours, depot meetings, onboarding sessions, and make sure incidents and near misses are properly followed up
Commision new devices and machines and conduct risk analysis
Question colleague’s well-being
Help us roll out our new SHEQ software and drive smarter, more efficient ways of working
Take part in regional and group-level committees, support management reviews, and spread SHEQ awareness in a positive, solution-driven way

What we offer

A competitive salary package with benefits (groupinsurance, mealvouchers, hospitalization insurance, Flex Pay Plan...)
A company car with charging card

Fulltime

Quality Supervisor

The Quality Final Assembly supervisor has the responsibility to ensure that all ...

Location

Mexico , Frontera, Coahuila

Salary:

Not provided

Aptiv plc

Expiration Date

Until further notice

Requirements

Advanced English
3 years of experience
Quality control
Standard work
Structured problem solving
Control plans
PFMEAS
5S
Product audit
Process Audit

Job Responsibility

Ensure proper administration of the quality inspectors and improve resources available
Ensure proper follow up for the product audit at Final Assembly areas
Ensure proper follow up for process audit and LPA’s audits in Final Assembly areas
Ensure control of non-conforming product, rework process and disposition of nonconforming product
Ensure corrective action implementation and follow up for internal and external complaints
Ensure proper workloads for quality inspectors at FA area
Ensure presenteeism of quality inspectors in the final Assembly area
Meeting with Auditors to review problems reported by the previous shift and communicate to mfg. technicians
Walk Product audit by quality inspectors levels
Ensure proper execution of the product audit at final assembly area

Fulltime

Quality Supervisor

Plans, organizes, executes, and monitors quality assurance activities for assign...

Location

United States , Middlebury

Salary:

Not provided

Meijer

Expiration Date

Until further notice

Requirements

4 year degree preferred
Bachelor of Science in Food Science or a related discipline such as chemistry, biology or microbiology preferred
Minimum of 3 years of quality assurance supervisory experience within a Food Manufacturing environment
Experience with plant sanitation programs and continuous improvement methodologies preferred
Proficient in Microsoft Word, PowerPoint and Excel
Ability to analyze data and information and make effective and timely decisions
Ability to use innovative approaches to resolve complex problems
Ability to work under pressure and to react to situation with a strong sense of urgency
Strong written and verbal communication skills, with the ability to effectively communicate throughout all levels of the organization
Solid problem solving, project management, multi-tasking and prioritization skills

Job Responsibility

Oversees product sampling results, sanitation records, label compliance, and overall quality related metrics
Coordinates and assists Quality Manager with facility HACCP plans annually and on an as needed basis
Administers, maintains, and documents facility environmental sampling program and reports as required
Drives SQF (Safe Quality Food) compliance, record keeping, and audit readiness. Acts as facility SQF Practitioner
Procures and maintains an adequate supply of laboratory and sanitation supplies within departmental budgeting requirements
Maintains quality and sanitation manuals to assure all policies and procedures are current and effective, and compliant with corporate quality requirements
Conducts and coordinates quality and sanitation training as required for all plant personnel
Assists the Quality Manager in the development and implementation of quality and sanitation systems policies and procedures to provide assistance to the Leadership Team with Third Party Audits and Regulatory inspections.
Oversees internal quality assurance and sanitation self-assessment processes in order to be audit ready every day
Leads in the evaluation of consumer complaints, and corrective action implementations

What we offer

Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth

Senior Quality Engineer

The work requires top-tier (technical) quality expert knowledge, including in-de...

Location

Taiwan , Tainan

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Master degree in a relevant field e.g. Quality Management, Industrial Engineering or other relevant area with deep/extensive experience
Substantial experience in Q&E expertise area (e.g. Supplier/Manufacturing Quality and/or competence area such as Lean, Six Sigma Problem Solving)
Preferably has experience in working in a global technology environment (e.g. automotive, electronics, semiconductor, healthcare)
Strong professional with execution power and 'hands on' mentality to drive and sustain changes
Proven track record in creating sense of urgence to systematically apply root cause analysis and develop solutions
Able to functionally influence, inspire and engage expertise professsionals.

Job Responsibility

Manages quality control and assurance projects, coordinating teams and applying advanced analytical methods to assess product and process quality
Leads technical & organizational risk management activities: identifies & documents risks, creates awareness, reduces risks and stimulates predictable outcomes
Leads investigations into non-conformances and implements preventive actions
Initiates process improvement initiatives and mentors junior staff in quality control, assurance & compliance methodologies
Manages training and education projects, coordinating the development of comprehensive training materials and programs
Provide specialist advice on the interpretation and application of procedures and standards, resolving complex or contentious queries and issues and enabling others to take appropriate actions
Provides guidance and coaching to junior staff in effective training delivery
Regonized as functional expert on quality in own domain and represents the organization in industry and professional forums
Deploys and adopts Q&E related procedures, standards and tools within the department
Deploys expertise related competences and actively promotes a Best-Know-Method approach

Fulltime

Quality Project Lead

The work requires quality expert knowledge, including in-depth knowledge of Qual...

Location

Taiwan , Tainan

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Master degree in a relevant field e.g. Quality Management, Industrial Engineering or other relevant area with deep/extensive experience
Substantial experience in Q&E expertise area (e.g. Supplier/Manufacturing Quality and/or competence area such as Lean, Six Sigma Problem Solving)
Preferably has experience in working in a global technology environment (e.g. automotive, electronics, semiconductor, healthcare)
Strong professional with execution power and 'hands on' mentality to drive and sustain changes
Proven track record in creating sense of urgence to systematically apply root cause analysis and develop solutions
Able to functionally influence, inspire and engage expertise professionals
Legally authorized to access controlled technology as defined in the United States Export Administration Regulations

Job Responsibility

Quality Control, Assurance & Compliance: Manages quality control and assurance projects, coordinating teams and applying advanced analytical methods to assess product and process quality
Leads technical & organizational risk management activities: identifies & documents risks, creates awareness, reduces risks and stimulates predictable outcomes
Leads investigations into non-conformances and implements preventive actions
Initiates process improvement initiatives and mentors junior staff in quality control, assurance & compliance methodologies
Expert Knowledge, Advice & Capability Building: Manages training and education projects, coordinating the development of comprehensive training materials and programs
Provide specialist advice on the interpretation and application of procedures and standards, resolving complex or contentious queries and issues and enabling others to take appropriate actions
Provides guidance and coaching to junior staff in effective training delivery
Recognized as functional expert on quality in own domain and represents the organization in industry and professional forums
Procedures, Standards Development & Adherence: Deploys and adopts Q&E related procedures, standards and tools within the department
Deploys expertise related competences and actively promotes a Best-Know-Method approach

What we offer

Inclusion and diversity policy
Equal Opportunity Employer

Fulltime

Quality and Complaints Manager

To act as the organisation’s lead professional for complaint handling and qualit...

Location

United Kingdom , London

Salary:

40508.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Hold a valid Money and Pension Service accredited qualification in debt advice
A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation
Significant experience managing complaints and quality processes within a regulated advice
Proven experience in complaint resolution, creditor negotiation, and stakeholder management
Ability to analyse complex cases and identify systemic issues or risks
Experience developing and implementing service improvement plans
Excellent communication and influencing skills at all levels
Strong analytical, reporting, and decision-making ability
Ability to manage competing priorities and meet tight deadlines

Job Responsibility

Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges
Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures
Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17
Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships
Maintain an accurate and auditable record of all complaints, decisions, and resolutions
Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies
Conduct audits and case reviews to identify trends, risks, and opportunities for improvement
Support the design and implementation of quality-improvement plans, policies, and tools
Provide regular reporting to senior leadership, highlighting trends and risks across services
Translate insights from complaints and audits into practical service improvements

Fulltime

Sr Quality Engineer

Coordinate the activities of a group of inspectors responsible for verifying tha...

Location

Mexico , Matamoros

Salary:

Not provided

Aptiv plc

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (Industrial, Mechanical, Manufacturing, Quality, or related field) preferred
+5 years of experience in Quality Assurance / Quality Engineering in a manufacturing environment
Experience leading or coordinating quality inspectors or quality teams
Hands-on experience with PPAP (Production Part Approval Process) submissions and documentation
Experience conducting capability studies and supporting pilot runs
Experience handling customer complaints and corrective action processes (8D, root cause analysis)
Experience developing and executing quality plans
Familiarity with ISO/IATF quality standards (ISO 9001 / IATF 16949 preferred)
Leadership and coordination skills
Effective communication skills (internal teams, suppliers, and customers)

Job Responsibility

Coordinate the activities of a group of inspectors responsible for verifying that products meet pre-established quality standards
Ensure that inspections are carried out using appropriate instruments and in accordance with established procedures
Develop quality plans for the department and the product
Monitor quality standards
Apply Statistical Process Control (SPC) charts and identify processes that are out of control
Process deviations, document them, follow up accordingly, and verify that engineering changes do not affect product quality
Establish sampling plans
Evaluate product quality during pilot runs
Maintain records of corrective actions and ensure proper follow-up
Respond to customer complaints and quality issues

What we offer

Compensation package, including major medical and life insurance
Flexible retirement plan
Learning, growth, and professional development in a globally recognized international environment
Access to training, coaching, and internal and external certifications
Opportunities to give back to the community
Meaningful work that makes a difference in the world
Recognition of innovation and excellence

Fulltime

Coordinator Quality Assurance & Control

Under the direction of the Laboratory Director and in collaboration with the Lab...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Bachelor's degree in Medical Laboratory Science or equivalent
Minimum of 5 years experience in a Clinical Laboratory
Must be able to train others to use CQI and related SPC tools
Medical Technologist (ASCP) Certification or equivalent
Knowledge of quality control test measurements and regulations regarding analyzing specimens
Skill in evaluating tests and identifying measures outside the norm, and whether any follow up testing might be required
Demonstrates effective computer skills including programs such as Microsoft Office Suite, email, PDF, and internet searches
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to complete routine reports and correspondence
Ability to listen and accurately interpret others’ communication or instructions to take appropriate action

Job Responsibility

Supports quality improvement initiatives through team participation, data collection, process change implementations, and other activities
Ensures Quality Assurance Quality Control Program fulfills all accreditation and regulatory requirements of local, state and federal agencies and affiliates (e.g., CAP, JCAHO, CLIA, FDA, OSHA, AABB, etc.)
Provides and communicates current regulatory guidelines, legislative changes and accreditation criteria to laboratory management team, all sections of the laboratory and Respiratory Therapy
Works with Directors, management team, and quality improvement teams, to coordinate and establish annual quality assurance calendar
Assures all quality improvement and monitoring activities are completed in a timely manner
Develops and proposes, in collaboration with the management team, appropriate improvement projects utilizing statistical process controls, including but not limited to: measurement of customer satisfaction and perception of quality, measurement of cost effectiveness and productivity, and reduction/elimination of non-quality improvement processes and unnecessary redundancies
Facilitates the CQI (Continuous Quality Improvement) and SPC (Statistical Process Control), process in each section of the laboratory
Works with appropriate staff to identify key indicators of service, establish methods for monitoring performance, and to initiate improvement activities
Facilitates the implementation of processes to assure the best quality outcome is delivered to customers/clients in a customer-focused manner
Provides support to the technical and non-technical managers to target, measure, and report quality improvement opportunities

Fulltime

Quality Complaints Coordinator

Tucker Parker Smith Group

Location:
United States , Northridge

Category:
Quality Control

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 24, 2026

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