Quality Complaints Coordinator Job at Tucker Parker Smith Group (Northridge)

Quality Coordinator - Clerical Officer Grade V

To support Quality, Patient Safety, Risk, and Audit functions through effective ...

Location

Ireland , Dublin

Salary:

28.60 - 34.21 EUR / Hour

TTM Healthcare

Expiration Date

Until further notice

Requirements

Relevant third level qualification (Level 6 or above)
Hospital-based clerical/administrative experience
Experience in Quality, Patient Safety, Risk, Audit, Clinical Research, or Complaints (desirable)
Strong IT skills (Microsoft Office, MS365, SharePoint)
Excellent data entry and administrative skills
Strong communication and interpersonal skills
Highly organised with strong attention to detail
Ability to work independently, prioritise tasks, and manage multiple responsibilities
Flexible, team-oriented, and solution-focused
Good character

Job Responsibility

Provide administrative and data support to the Quality & Clinical Audit and Research & Ethics Committees
Support management of healthcare complaints, patient feedback, and quality improvement initiatives
Assist in preparing reports (KPI, incident, HIQA compliance, patient feedback)
Maintain and update quality documentation
Conduct audits using relevant systems/software
Support the Director of Quality & Patient Safety across key committees and programmes
Record and circulate meeting minutes
Identify and report quality, safety, and risk issues
Perform general administrative duties

Parttime

Clinical Quality Coordinator QOC RN - Hybrid

Responsible for quality functions for the health services business unit, which i...

Location

United States , Phoenix

Salary:

Not provided

Blue Cross Blue Shield of Arizona

Expiration Date

Until further notice

Requirements

2 years of experience in a clinical field of practice, health insurance, or other health care related field
Associate's Degree general field of study, or post high school nursing diploma
Active, current, and unrestricted license to practice in the State of Arizona as a Registered Nurse

Job Responsibility

Receive and document complaints received regarding potential quality of care concerns
Conduct clinical review of complaints received for quality of care concerns
Document and present cases to Medical Director for clinical review and decision
Track results of cases presented and outcomes of the clinical reviews
Review medical records as needed for quality of care and other corporate initiatives
Meet quality and timeliness standards to achieve individual and departmental performance goals as defined within the department guidelines
Consult and coordinate with various internal departments, external plans, providers, vendors, businesses and government agencies to obtain information to meet departmental projects and goals
Document and record facts in regards to inquiries, correspondences and projects by updating files and systems
Demonstrate and maintain current working knowledge of the required BCBSAZ systems, procedures, forms and manuals
Comply with all state and federal regulations for activities performed

Fulltime

Quality Coordinator

The Quality Coordinator ensures that products manufactured meet internal quality...

Location

United States , Northlake

Salary:

70000.00 - 80000.00 USD / Year

SIG Group

Expiration Date

Until further notice

Requirements

Minimum of 3 years required
or equivalent combination of education and experience in Quality or Continuous Improvement
Fluent in English (written and verbal)
MS Office (Intermediate)
Strong background in applying tools like Process FMEA and Quality Control Plans to proactively identify risks, reduce failures, and improve manufacturing processes
Proficiency in Statistical Process Control (SPC), control charts, and quality monitoring tools to analyze process performance and drive data-based decisions
Experience managing internal and customer complaints using structured problem-solving (SPS) methodologies and conducting thorough root cause analysis to implement corrective actions
Ability to support and implement quality skill matrices, train teams on critical procedures, and promote a strong culture of quality and continuous improvement on the plant floor
Skilled in maintaining accurate quality documentation, including inspection reports, non-conformance logs, Certificates of Conformance (CoC), and managing retained samples with full traceability

Job Responsibility

Ensure that the required Standard Operating Conditions (SOC) / process parameters linked to the product/equipment compliance is actively monitored and managed
Support the use of the Quality skill matrix at the operational level, ensuring adequate training regarding critical quality procedures
Support changes of global valid manufacturing and process specifications in the production process
Ensure the avoidance / reduction of the occurrence of potential failures through the systematic and comprehensible application and use of the Process FMEA and Quality Control Plan
Manage and control internal complaints based on a structured problem solving (SPS) process
Ensure compliance with quality and food safety management systems
Assist with statistical process control (SPC), control charts, and other quality monitoring tools
Support root cause analysis related to customer complaints
Promote a culture of quality and continuous improvement on the shop floor
Maintain accurate quality records, inspection reports, non-conformance logs, and corrective action documentation

What we offer

Generous Day 1 eligibility healthcare & life insurance for you and qualified dependents
401K Retirement matching reimbursement
Vacation & PSL
Paid Holidays
Performance Bonus
And much more!

Fulltime

Coordinator Quality Assurance & Control

Under the direction of the Laboratory Director and in collaboration with the Lab...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Bachelor's degree in Medical Laboratory Science or equivalent
Minimum of 5 years experience in a Clinical Laboratory
Must be able to train others to use CQI and related SPC tools
Medical Technologist (ASCP) Certification or equivalent
Knowledge of quality control test measurements and regulations regarding analyzing specimens
Skill in evaluating tests and identifying measures outside the norm, and whether any follow up testing might be required
Demonstrates effective computer skills including programs such as Microsoft Office Suite, email, PDF, and internet searches
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to complete routine reports and correspondence
Ability to listen and accurately interpret others’ communication or instructions to take appropriate action

Job Responsibility

Supports quality improvement initiatives through team participation, data collection, process change implementations, and other activities
Ensures Quality Assurance Quality Control Program fulfills all accreditation and regulatory requirements of local, state and federal agencies and affiliates (e.g., CAP, JCAHO, CLIA, FDA, OSHA, AABB, etc.)
Provides and communicates current regulatory guidelines, legislative changes and accreditation criteria to laboratory management team, all sections of the laboratory and Respiratory Therapy
Works with Directors, management team, and quality improvement teams, to coordinate and establish annual quality assurance calendar
Assures all quality improvement and monitoring activities are completed in a timely manner
Develops and proposes, in collaboration with the management team, appropriate improvement projects utilizing statistical process controls, including but not limited to: measurement of customer satisfaction and perception of quality, measurement of cost effectiveness and productivity, and reduction/elimination of non-quality improvement processes and unnecessary redundancies
Facilitates the CQI (Continuous Quality Improvement) and SPC (Statistical Process Control), process in each section of the laboratory
Works with appropriate staff to identify key indicators of service, establish methods for monitoring performance, and to initiate improvement activities
Facilitates the implementation of processes to assure the best quality outcome is delivered to customers/clients in a customer-focused manner
Provides support to the technical and non-technical managers to target, measure, and report quality improvement opportunities

Fulltime

Quality Coordinator

This is a fantastic opportunity for an experienced Quality Assurance professiona...

Location

United Kingdom , Bridgwater

Salary:

40000.00 - 45000.00 GBP / Year

Hunter Selection | B Corp™

Expiration Date

Until further notice

Requirements

Previous experience working within the quality department for a manufacturing company
Strong working knowledge of ISO 9001, ISO 14001, and AS9100
Experience working with automotive and aerospace customers
Ability to interpret engineering drawings
Ability to manage quality systems

Job Responsibility

Support Continuous Improvement initiatives across the team
Manage the Quality Assurance processes
Oversee internal and external audits – working closely with the assigned consultant
Manage all customer complaints and non conformances
Responsible for monitoring internal quality KPI’s
Perform and manage inspection, calibration and FAIR activities
Ensure compliance with relevant standards

What we offer

Bonus
31 days holiday
Onsite parking
Pension

Fulltime

Quality Coordinator

As a Quality Coordinator, you will play a key role in ensuring that every guest ...

Location

Spain , Tenerife

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Strong attention to detail, analytical thinking, and a passion for excellence
Previous experience in Quality, Guest Experience, Front Office, or operational roles within luxury hospitality or high-standard environments
Ability to work cross-functionally with multiple departments and levels of the organization
Strong communication, influence, and follow-up skills
Proactive, organized, and results-oriented mindset
Fluency in English and Spanish
Valid work permit for Spain

Job Responsibility

Ensuring the correct implementation and compliance with The Ritz-Carlton Gold Standards across all areas of the resort
Coordinating and following up on internal and external quality audits, as well as action plans derived from them
Analyzing guest feedback (GSS, Qualtrics, internal and external surveys) to identify opportunities for continuous improvement
Leading quality and operational excellence initiatives in collaboration with all departments
Monitoring and following up on guest incidents and complaints, ensuring resolutions aligned with brand standards
Preparing quality reports, KPIs, and performance summaries for senior leadership
Supporting ongoing training of teams in service standards, quality culture, and guest experience
Ensuring proper documentation and updates of quality-related standard operating procedures
Actively participating in special projects focused on innovation, service consistency, and guest satisfaction

What we offer

Competitive salary above market and flexible compensation
Explore Rate benefits at more than 9,500 Marriott hotels worldwide, extended to family members, partners, and parents
20% discount on Food & Beverage across all our hotels and 50% discount on the resort’s own culinary offerings
Up to 75% discount on flights for Tenerife residents to mainland Spain
Corporate benefits with multiple leisure and travel discounts
Special birthday gift
Complimentary guest stay at our resort after one year of service
13th and 14th salary payments
Continuous training through our corporate university
Career development and growth opportunities within an international company

Fulltime

Food Safety & Supplier Quality Coordinator

Here at HoneyBaked, we believe in “we” over “me” and in paying it forward. Makin...

Location

United States , Alpharetta

Salary:

Not provided

The Honey Baked Ham Company

Expiration Date

Until further notice

Requirements

Bachelor’s Degree Required
3+ years of experience in food safety, quality or regulatory roles (Restaurants, Retail, CPG)
Strong knowledge of FDA Food Code
Experienced using Excel and RizePoint (Or similar) tools to create reports
Willingness to travel 10%
Customer service oriented

Job Responsibility

Review, analyze and trend product quality complaints and customer illness reports
Serve as a key point of contact for stores regarding food safety, quality, and complaint resolution
Manage and maintain supplier food safety documentation
Support and help rebuild the supplier audit program, including occasional supplier visits
Partner with cross-functional teams including sensory, operations, asset protection and leadership

What we offer

Competitive salary and benefits plan
matched 401(k)
Better work/life balance
Real career growth
Competitive pay + matched 401(k)
A fun & casual environment

Quality & Compliance Coordinator

At BRE, we are looking for a Quality and Compliance Coordinator to support the e...

Location

United Kingdom , Watford

Salary:

Not provided

BRE

Expiration Date

Until further notice

Requirements

Awareness of quality, compliance, governance, and management system principles
Understanding of accurate record keeping, controlled documentation, and process adherence
Knowledge of management systems and their role in supporting compliance and continual improvement
Awareness of non-conformities, corrective actions, and audit processes
Understanding of confidentiality, data protection, and information sensitivity requirements
Interest in ISO standards and accreditation frameworks, including ISO 9001 and ISO 17000 series
Awareness of accreditation and certification bodies such as UKAS and LRQA
Strong attention to detail with the ability to maintain accurate records and documentation
Good organisational skills, with the ability to manage and prioritise workload effectively
Strong written and verbal communication skills

Job Responsibility

Maintain and support the Group Management System (GMS), ensuring documentation remains accurate, current, and accessible
Support external accreditation and approval activities, including UKAS and LRQA requirements
Monitor and support queries received through the Group Quality mailbox
Coordinate preparation activities for internal and external assessments, audits, and governance meetings
Assist with the management and tracking of non-conformities and corrective actions through to closure
Maintain document control registers and support document control processes and version management
Support the implementation and administration of quality and compliance processes and systems
Assist with internal audits and witnessed assessment activities
Support complaints, compliments, appeals, and feedback resolution processes
Produce accurate meeting notes and minutes for SHEQ and governance meetings

What we offer

Pension scheme – 5% employer-matched contribution
Life assurance – 4x your basic salary
Enhanced maternity package
HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more
Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points
Learning & development – Free access to BRE Academy and our online learning platform
Professional membership reimbursement

Fulltime

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Quality Complaints Coordinator

Job Responsibility

Requirements

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