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Quality Clerk

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PRWT Services, Inc.

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Location:
United States , Philadelphia

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Category:
Quality Control

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Quality Clerk is responsible for auditing, analyzing, and reviewing processes within the department.The Quality Clerk ensures compliance to in-house specifications, standards, and good business practices. Additionally, the Quality Clerk will provide training support to supervisors.

Job Responsibility:

  • Review production and efficiency standards within operation
  • Perform random audits throughout project
  • Attend quality monitor sessions with manager and client
  • Recommend ideas to improve production standards
  • Prepare and present daily, weekly, and monthly statistical information to management staff regarding quality assurance
  • Review/recommend training of all staff
  • Monitor production goals
  • Perform customer service silent monitoring sessions
  • Examines project operations for accuracy and conformity to contractual guidelines
  • Receive cross-training for all projects
  • Other duties as assigned

Requirements:

  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training
  • or equivalent combination of education and experience
  • Ability to provide effective coaching and feedback to staff with ultimate goal of team success
  • Ability to process and retrieve information from a computerized database
  • Understanding of Microsoft Windows based software (including but not limited to Microsoft Word and Excel)
  • Ability to effectively communicate in a courteous and professional service level at all times

Additional Information:

Job Posted:
December 24, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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