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Quality Assurance Technology Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
India, Mumbai

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The IT Quality Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Manages initiatives related to User Acceptance Testing, process improvement, and quality assurance while collaborating with stakeholders to ensure consistency across the organization.

Job Responsibility:

  • Performs initiatives related to User Acceptance Testing (UAT) process and product rollout into production
  • manages multiple IT Quality teams or an IT Quality functional area
  • resolves complex and highly variable issues
  • analyzes trends at an organizational level to improve processes
  • develops and designs standards and procedures
  • ensures consistency and quality of processes across the organization
  • evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations
  • collaborates with local and global stakeholders like QA team, production support team, environment management team, DBA team
  • responsible for handling day-to-day staff management issues

Requirements:

  • 13+ years IT Testing experience required
  • excellent knowledge of software testing techniques and testing tools
  • knowledge of any well-known software development and testing life-cycle methodology
  • requires communication and diplomacy skills and an ability to persuade and influence
What we offer:

Global benefits

Additional Information:

Job Posted:
June 14, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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