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This role is for a Technician in Field Assurance (FA), responsible for overseeing day-to-day operations in the Field Assurance (Complaint Handling) Lab. The position involves analyzing complaints returned samples promptly and maintaining a clean and safe lab environment.
Job Responsibility:
Collect, record, and analyze sample analysis results accurately
Conduct sample analysis testing as per protocols
Decontaminate complaint samples received in the Lab
Document complaint samples received for evaluation
Identify and report unexpected sample analysis results to supervisors
Maintain good documentation and laboratory practices
Ensure a clean and safe lab work environment
Foster professional relationships with internal and external stakeholders
Participate in project planning, scheduling, and tracking
Store and dispose of complaint samples per procedures
Support continuous improvement of lab processes and test methods
Follow procedures and regulatory requirements
Use calibrated laboratory equipment and tools
Clean and disinfect lab spaces
Requirements:
Associate degree in technical studies, science, math, or engineering optional
Medical industry (GMP) and/or lab experience preferred