This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a Complaints Investigator to join our Witney laboratory. You will act as a technical detective, analysing returned medical devices to identify root causes and ensure global patient safety. The Schedule: 4 nights on, 4 nights off (7 PM - 7 AM). The Pay: £17.19 per hour. The Role: Perform hands-on device testing, use Excel to track quality trends, and collaborate with global teams to improve product design. No Experience? No Problem: If you have strong IT skills and a logical brain, we provide the full technical training.
Job Responsibility
Perform hands-on device testing
Use Excel to track quality trends
Collaborate with global teams to improve product design
Meticulously examine customer-returned devices
Use MS Excel and internal systems to log findings and identify emerging trends
Participate in Continuous Improvement projects
Share insights with local and international teams
Translate technical findings into clear reports for management
Requirements
Completed secondary education (Maths and English are essential)
Strong IT skills
Proficient in Microsoft Office (Word and Excel)
Analytical and methodical mindset
Documentation focused
Strong communicator
Experience in a lab or with Root Cause Analysis (RCA) is a plus but not required