Quality Assurance Specialist Job at MillenniumSoft Inc (Covington)

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Quality Assurance Specialist

The Quality Assurance Specialist ensures interactions, processes, and deliverabl...

Location

United States , San Antonio

Salary:

15.00 - 19.00 USD / Hour

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

1-5 years of relevant experience
Prior Quality Assurance, auditing, or call/chat monitoring experience in a contact center environment preferred
Proficient in Excel, Windows 10, and Microsoft 365 (Outlook)
Attention to detail and analytical thinking
Strong communication and coaching/feedback delivery skills
Time management and self-starter mindset
Collaboration, adaptability, and accountability
Familiarity with SAP, JDE, i5 preferred
HighRadius a plus
Bachelor's degree in Business, Quality Management, or related field preferred

Job Responsibility

Monitor and evaluate interactions for adherence to quality standards (using MS Forms and scorecards)
Track, analyze, and report QA metrics and results to management/stakeholders
Provide feedback and coaching to improve performance
Develop and implement QA processes and guidelines
Collaborate with training teams to address performance gaps
Identify process improvement opportunities and recommend solutions
Maintain supporting QA documentation

Fulltime

Quality Assurance Specialist

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL...

Location

United States , Simpsonville

Salary:

70000.00 - 80000.00 USD / Year

H.B. Fuller

Expiration Date

Until further notice

Requirements

BS/BA degree required (Chemistry or Engineering degree preferred)
Knowledge of the chemistry and processes involved in the manufacturing of polymers, UV, and blended final mixed solutions is ideal
Ideal candidate can be entry-level or 3+ years of experience if has co-op/intern experience in an applicable industry
Ideal candidate is an experienced quality or process professional with three years of lab, quality and/or process manufacturing experience who operates with a sense of urgency and brings a proven track record in transforming site manufacturing
He/she comes from an environment of equivalent size, complexity and multiple products and applications
Management of Change process understanding or experience
A point of contact on customer complaints and experience completing root cause and corrective actions
Hands on analytical lab experience operating equipment such as GC, HPLC, FTIR, Viscometer, pH meter, Gravimetric analysis
Effectively engage employees at all levels in a positive manner that fosters team building and community, and help identify succession plans for high potential employees
Must possess effective, strong communications and analytical skills, be persuasive and have good general management acumen

Job Responsibility

Manages assets efficiently from an environmental, health, safety perspective while ensuring quality production, high customer service levels, low inventory and keeping costs/expenses within target budget guidelines
Aligns continuous improvement initiatives with strategic objectives and key performance metrics to successfully manage programs and processes that support strategic goals, particularly as they relate to quality and the journey to zero defects
Drives operational improvements in safety, quality and productivity by employing Lean, Six Sigma, and Operational Discipline methodologies to achieve business objectives
Creates a culture where safety is a value that results in top quartile safety performance, where the organization proactively identifies and reduces risk to create a safe and healthy work experience for all
Promotes a “Customer First” mindset and culture through proactive employee identification of process improvements to yield superior quality and customer service in accordance with targeted metrics
Complies with and proactively adheres to all governmental regulations and requirements
Exhibits strong influencing skills in a matrix environment, by being approachable and involved with key constituencies at all levels and working effectively across geographic/functional lines
Experience and demonstrated capability with a global ERP/SAP systems

What we offer

comprehensive benefits
incentive and recognitions programs
health & wellness benefits
401K contributions
paid time off
paid holidays

Fulltime

Quality Assurance Specialist

The Quality Assurance Specialist will be responsible for monitoring phone calls ...

Location

United States , West Valley City

Salary:

Not provided

OneMain Financial

Expiration Date

Until further notice

Requirements

Customer Service: 1 year
High School Diploma or equivalent
Interpersonal skills promoting a team environment
Six (6) months experience in relevant position or equivalent preferred

Job Responsibility

Review application documents for accuracy prior to funding
Assist in the development of the quality assurance practices throughout the originations departments
Develop, update, and facilitate QA related trainings and/or calibration meetings as needed
Review of customer and/or dealership phone, chat, SMS, and email interactions
Deliver regular QA score reports and a monthly QA score report to management
Assist in process improvement in existing systems and processes to drive quality and efficiency and enhance customer experience
Assist departments in maintaining compliance with all Federal and local regulations
Assist in revisions of internal, departmental policy documents and training reference materials
Other duties as assigned by the Operations Manager

What we offer

Paid time off (15 days' vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)

Fulltime

Quality Assurance Specialist

As our new quality assurance specialist, you play an essential role in optimizin...

Location

Belgium , Strombeek-Bever

Salary:

Not provided

Randstad

Expiration Date

August 31, 2026

Requirements

Bachelor degree in life sciences or equivalent transferable experience
one to three years of successful experience in a regulated pharmaceutical environment
strong organizational capabilities paired with high precision and accuracy
fluent in English
familiarity with GMP regulations and eagerness to learn new quality systems

Job Responsibility

Manage the DPDS Beerse controlled document lifecycle as an expert business administrator in Truvault
Deliver engaging Truvault and Summit system training sessions to empower new users and contractors
Maintain the Learning Management System to track training files, ensure compliance, and support operational departments
Author and review critical GMP procedures to align with corporate standards and regulatory requirements
Assist with proactive preparations for internal audits and global regulatory inspections

Fulltime

Quality Assurance Specialist

The Quality Assurance Specialist is responsible for coordinating TCR development...

Location

United States , Carlsbad

Salary:

Not provided

Crow Holdings

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, management or related field required
5 years of related experience in construction procedures, trade practices, materials, means and methods, building codes, project scheduling, and safety procedures
Familiarity with federal and local municipal/regulation codes
OSHA Certification required
Current driver's license and automobile insurance
Must maintain professional appearance
Ability to be at work on a regular and consistent basis
Moderate travel may be required

Job Responsibility

Assist on a daily basis, the Quality Assurance Manager in the division, if present in day to day operations for his or her job duties
Coordinate all plan reviews and field inspections with consultants including Accessibility, Third Party Architectural, Waterproof, Tyvek (or other WRB) Environment/AQI and Acoustical
Responsible for initiating, executing, implementing and tracking all plan and site inspections for all projects in the Division (s)
Maintains close contact with superintendent and project manager on changes to schedules and turn dates for up to four projects simultaneously
Responsible for monthly QA documentation project inspection walks with published report
Responsible for acceptance of new residential construction buildings and property from Construction division and coordinating/aligning with Asset Management
Manages third party quality inspections, if used for a project
Oversee all details within the boundaries of the new property and ensure quality standards set forth by the Division’s Senior Managing Director and Construction President are maintained for all TCR properties
Coordinate with 3rd party Property Manager and Construction Superintendent or Project Manager to ensure all warranty and construction quality deficiency issues are addressed
Work closely with third party safety consultant to make observations and recommendations on safety for all persons and matters related to the property and TCR Construction projects

Fulltime

Quality Assurance Specialist

As a Quality Assurance Specialist with a focus on SAR Reporting at Wise, you are...

Location

United States , Austin

Salary:

70500.00 - 84600.00 USD / Year

Assessfirst

Expiration Date

Until further notice

Requirements

Professional experience: 2+ years of experience in QA related to BSA/AML or experience in AML Investigations or SAR Reporting
Strong understanding of BSA/AML regulations and SAR requirements
Fluent in English (written and verbal skills) with the ability to clearly articulate your thoughts and recommendations
Self-Development: Takes ownership for personal development, including commitment to develop expertise through industry and trend analysis, regulatory insights, and emerging risk typologies
Quality Assurance methodology: Good understanding of Quality Assurance methodologies and frameworks, including testing procedures, scoring criteria and root cause analysis
Risk and Compliance expertise relevant to SAR Reporting, including the ability to identify and assess risks, interpret and apply policy requirements and guidance, and a good understanding of the regulatory environment applicable to the function
Analytical Skills: Efficient at reviewing and investigating customer files, identifying missing information, issues, trends and root causes, using AI and data as appropriate
Systems and Tools: Competent using case management systems, dashboards, AI tools to support case working and analysis
Critical thinking: Ability to critically assess information, demonstrate attention to detail, challenge assumptions, dig deeper where required, ask the right questions and connect data across different sources to make informed and risk-based decisions
Risk management: Uses facts, data, policy and risk frameworks to support conclusions and assess risk materiality ensuring decisions can be justified

Job Responsibility

Conduct holistic, risk-based reviews using test scripts and scorecards to assess risk outcomes, compliance with global and regional policies, relevant guidance and risk appetite
Assess risk, materiality and root causes for each finding, providing clear and robust reasons aligned to policy compliance and/or risk mitigation
Participate in calibration exercises to share findings, best practice and ensure consistent, correct decisions are made across the team
Clearly communicate outcomes to stakeholders covering key risks, issues, root causes, and recommendations, maintaining robust records and audit trails
Analyse, assess and communicate emerging themes and trends, recommending opportunities for continuous improvement
When assigned, scope, plan, and execute root cause analysis or targeted investigations
Contributes to team collaboration and knowledge sharing to enhance team capabilities
Take a proactive approach to consistently achieving individual and team targets (KPIs, SLAs), demonstrating a strong commitment to both quality and speed
Perform additional tasks as assigned by your lead, demonstrating adaptability and a proactive approach
Embody and uphold Wise’s values in daily interactions

Fulltime

Quality Assurance Specialist

The Quality Assurance Specialist is responsible for coordinating TCR development...

Location

United States , Houston

Salary:

Not provided

Crow Holdings

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, management or related field required
5 years of related experience in construction procedures, trade practices, materials, means and methods, building codes, project scheduling, and safety procedures
Familiarity with federal and local municipal/regulation codes
OSHA Certification required
MS Office knowledge preferred
Current driver’s license and automobile insurance
Must maintain professional appearance
Ability to be at work on a regular and consistent basis
Moderate travel may be required

Job Responsibility

Assist on a daily basis, the Quality Assurance Manager in the division
Coordinate all plan reviews and field inspections with consultants
Responsible for initiating, executing, implementing and tracking all plan and site inspections for all projects in the Division(s)
Maintains close contact with superintendent and project manager on changes to schedules and turn dates for up to four projects simultaneously
Responsible for monthly QA documentation project inspection walks with published report
Responsible for acceptance of new residential construction buildings and property from Construction division
Oversee all details within the boundaries of the new property and ensure quality standards
Coordinate with 3rd party Property Manager and Construction Superintendent or Project Manager to ensure all warranty and construction quality deficiency issues are addressed
Work closely with third party safety consultant to make observations and recommendations on safety
Conducts periodic asset and or pre-due diligence inspections on established properties

Fulltime

Quality Assurance Specialist

A growing organization is seeking a detail-oriented Quality Assurance Specialist...

Location

United States , East Hartford

Salary:

21.75 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Experience in government services, consumer services, health and human services, or equivalent relevant experience preferred
Public sector healthcare experience strongly preferred
Medicaid and/or CHIP program experience is a plus
Previous quality assurance, auditing, compliance, or operational review experience preferred
College degree is preferred
Strong verbal and written communication skills
Excellent interpersonal skills with the ability to work effectively in a team environment
Strong analytical, organizational, time management, and problem-solving abilities
Ability to produce highly accurate work under tight deadlines
Self-motivated with strong initiative and the ability to manage multiple priorities

Job Responsibility

Conduct quality reviews across multiple functional areas to ensure compliance with operational standards and procedures
Perform objective, accurate, and concise quality assessments with a focus on continuous improvement
Maintain a monthly quality score of 96% or higher and an approved challenge percentage below 5%
Meet established productivity standards across all assigned functional areas
Serve as a subject matter resource by maintaining a strong understanding of program operations and functional workflows
Track trends, identify recurring issues, and recommend process improvements to enhance service delivery and quality outcomes
Update and maintain quality monitoring systems to compile and track assessment data
Assist with implementing and maintaining quality assurance processes, controls, and best practices
Monitor and ensure staff complete required corrections from returned quality assessments
Perform administrative tasks to support business objectives and quality team operations

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

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