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Quality Assurance Specialist - Manufacturing Support

United States of America, Holly Springs Employment contract 104287.35 - 141094.65 USD / Year · Job Posted May 04, 2026
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Job Description

Serve as Quality Assurance Specialist responsible for Plant Quality Assurance (PQA). This position provides the opportunity to work directly with Manufacturing staff during bulk drug substance operations to facilitate real-time decision-making regarding quality requirements and deviations. This is a unique opportunity to foster a strong partnership and learning environment between Manufacturing and Quality staff. Amgen’s Quality Assurance Specialist provides coaching, guidance and direction to Manufacturing, Quality Control, Supply Chain and Facilities & Engineering staff in regard to compliance and quality systems.

Job Responsibility

  • Provide Quality oversight to ensure that Operations’ products are manufactured, tested, stored, and distributed according to current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP) and other applicable regulations
  • Ensure that facilities, equipment, materials, organization, processes, and procedures comply with applicable regulations and Amgen requirements relating to Good Manufacturing Practices, Good Documentation Practices, Safety, and other controls
  • Perform review and approval of cGMP processes, procedures, documents and records, including but not limited to Batch Production Records, Deviations, work-orders, Change Controls and Corrective Action/Preventative Actions (CAPA)
  • Author/review/approve quality documents, such as SOPs, user requirements, risk assessments, training materials, engineering documents, automation documents, environmental qualification protocols/reports, validation protocols/reports
  • Oversee and provide guidance during on-the-floor analytical testing
  • Ensure that production records and testing results are complete, accurate, and documented according to written procedures and cGMP requirements
  • Ensure that changes that could potentially impact product quality are assessed according to procedures
  • Ensure that deviations from established procedures are investigated and documented per procedures
  • Alert senior management of quality, compliance, supply and safety risks
  • Provide project management support, leading efforts to drive timely achievement of tasks and develop strategies for system implementation
  • Identification and implementation of continuous improvement opportunities within our processes and systems
  • Support and represent PQA during audits and inspections
  • may directly interact with regulatory agencies during on-site inspections

Requirements

High school diploma / GED and 10 years of Quality, Manufacturing, Process Development or Process Engineering experience OR Associate’s degree and 8 years of Quality, Manufacturing, Process Development or Process Engineering experience OR Bachelor’s degree and 4 years of Quality, Manufacturing, Process Development or Process Engineering experience OR Master’s degree and 2 years of Quality, Manufacturing, Process Development or Process Engineering experience OR Doctorate degree

Nice to have

  • Educational background in Life Science or Engineering
  • Understanding of regulations, standards and guidelines that apply to cGMP biotech manufacturing in a multi-product environment including familiarity of cell banking, cell culture, and protein purification operations
  • Experience with Quality Management Systems, including Exceptions, Change Control, Risk Management and Disposition
  • Familiarity with Computer / Automation systems (MES, Delta-V, PI data historian)
  • Capability to build strong and collaborative partnerships with client groups and influence changes in practices to ensure compliant operations
  • Demonstrated ability in problem solving and experience in managing Root Cause Analysis / Deviation investigations
  • Experience participating in, managing, and responding to health authority inspections, partner and corporate audits
  • Strong organizational skills, including ability to follow assignments through to completion
  • Excellent written and verbal communication skills

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