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Quality Assurance Senior Manager - Auto Originations

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States , Irving

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Wells Fargo is seeking a Quality Assurance Senior Manager to lead second‑level quality assurance across the Auto Originations business. This is a high‑impact leadership role with responsibility for setting Quality Assurance (QA) strategy, strengthening the control environment, and delivering trusted insights that influence senior‑level decision‑making. In this role, you will sit at the intersection of Originations, Risk, Compliance, and Credit — shaping how quality is defined, measured, and sustained across the Auto lending lifecycle. You will lead and develop a team of QA managers and professionals while partnering closely with business leaders and key stakeholders to drive consistent, compliant, and customer‑focused outcomes.

Job Responsibility:

  • Lead the end‑to‑end QA strategy for Auto Originations, establishing clear standards for accuracy, consistency, and control across the lending lifecycle
  • Oversee second‑level QA reviews across application intake, underwriting, stipulation review, funding, and dealer processes, ensuring independent and credible quality assessments
  • Identify performance, risk, and control gaps using data‑driven insights, and partner with operational leaders to drive sustainable corrective actions
  • Translate QA results into clear, business‑focused narratives, delivering concise, trusted insights to senior leadership and key stakeholders
  • Partner cross‑functionally with Operations, Credit, Risk, Compliance, Legal, and Technology to strengthen process rigor while improving customer and dealer experience
  • Inspire, develop, and lead a team of QA managers and professionals, fostering a positive culture of accountability, continuous improvement, and high performance
  • Prepare QA functions for success in audits, regulatory exams, and internal reviews, by ensuring strong documentation, and transparency
  • Maintain ownership and creation of key controls that are focused on mitigating risks across Origination teams

Requirements:

  • 7+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management or leadership experience

Nice to have:

  • Proven experience leading QA programs in a large‑scale, highly regulated financial services environment
  • Strong analytical and problem‑solving skills, with the ability to turn complex QA findings into clear actions
  • Deep understanding of Auto Originations processes and end‑to‑end operational workflows
  • Ability to communicate complex risk and quality themes with clarity, confidence, and executive presence
  • Knowledge of Auto lending regulatory requirements, including Reg B, FCRA, and UDAAP
  • Experience leveraging QA platforms, workflow management tools, and performance scorecards to scale insights
  • Working knowledge of Excel, SQL, Tableau, or Power BI to support QA analysis and reporting
  • Experience using Jira or Azure DevOps to track issues, remediation efforts, and process enhancements
  • Demonstrated ability to lead through change, ambiguity, or transformation

Additional Information:

Job Posted:
March 26, 2026

Expiration:
April 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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