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This is a critical and influential assurance role at the heart of our organisation. You’ll work alongside people with lived experience, quality improvement coaches and operational colleagues to ensure the people we support receive consistently high-quality, safe and person-centred support. This is a home-based role with travel across the North East.
Job Responsibility:
Assess the quality, safety and effectiveness of the support we provide in line with CQC/CIW regulations, Dimensions standards and recognised best practice
Analyse and use data from internal systems to identify risks, themes and opportunities for improvement
Report findings and present these at meetings and contribute to organisational forums and working groups
Work collaboratively with quality improvement coaches, locality managers and wider stakeholders to drive continuous improvement
Undertake management investigations and produce clear, evidence-based reports
Ensure the reliability and integrity of evidence relating to quality, compliance and safeguarding
Requirements:
Strong understanding of CQC/CIW regulatory and inspection processes
Ability to work flexibly to meet organisational needs
Willingness to travel regularly and stay overnight when required
Confidence working independently while building effective partnerships
Committed to equality, diversity and inclusion aligned with Dimensions’ values
What we offer:
Up to 35 days’ annual leave entitlement (including bank holidays)