Quality Assurance (QA) Operative Job at Dyson Farming (Carrington)

Quality Assurance Manager, Customer Success

Cash App is seeking an experienced Quality Assurance (QA) Manager to drive the s...

Location

United States , Bay Area

Salary:

98300.00 - 184300.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

5+ years in Customer Support, Quality Assurance, or related operations roles with increasing leadership scope
3+ years of people management experience, including leading managers or cross-site teams
Proven experience developing and executing quality or operations strategy at scale
Experience managing QA programs across internal and partner or vendor sites
Expertise with Quality Management Systems (QMS), AutoQA, and data visualization tools
Strong strategic thinking, analytical, and storytelling skills
Excellent communication and influence skills, with a proven ability to engage senior stakeholders across departments
Highly organized, adaptable, and comfortable working in a fast-paced, evolving environment

Job Responsibility

Lead and mentor a team of QA Leads and Partner QA Managers, fostering leadership development, accountability, and operational excellence
Define and execute the global QA strategy in alignment with Customer Operations and Cash App's broader operational objectives
Ensure internal and partner QA programs operate consistently and meet high quality standards globally
Partner with Customer Success, Training, Product, Operations, and Data to drive improvements in workflows, tooling, and customer experience
Champion the use of AutoQA and QMS tools to scale QA accuracy and efficiency
Identify and execute initiatives that increase QA efficiency, consistency, and automation

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Vice President, Institutional Credit Management - In-Business Quality Assurance - Financial Institutions Underwriting

The ICM In-Business Quality Assurance function (QA) verifies that established st...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Quality Assurance: Demonstrable Credit / Counterparty credit risk Audit / quality assurance experience, including 5-7 years in the areas of banking, credit risk management, loan review or quality assurance review function at an investment or large commercial bank
Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
Capability to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
Strong background on core credit analysis for large corporate and finance industries including funds to properly evaluate process and quality breaks within the quality assurance function
Ideally, credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
High awareness and adherence to the control environment including Quality Assurance and Quality Control
Competencies: Highly Effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority with Senior Levels of Management
Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

Job Responsibility

Support the Head of FI In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function
Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite and all policies and processes established within the risk governance framework
Support execution of consistent and objective assessments during QARs
Support execution of subsequent follow-up on corrective actions that were raised during QARs
Support execution of sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Constant interaction with the respective Analysts and Team Leads, to ensure that quality assurance protocols are adequate for all portfolios
Support WCR IBQA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support ICM Head of Markets In-Business Quality Assurance Functional Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings

What we offer

Extensive on-the-job training and exposure to senior leaders
Traditional learning opportunities
Access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
Resources and tools to volunteer in the communities in which they live and work
Opportunity to give back and make a positive impact through volunteerism

Fulltime

Operational Risk Assurance Manager

The Operational Risk Assurance team supports the Global Operational Risk functio...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Significant experience in Internal Audit or 2nd Line Testing
excellent communication skills
detailed oriented with analytical skills
stakeholder engagement
data analysis and presentation
Bachelor’s/University degree or equivalent, Master’s degree or equivalent preferred

Job Responsibility

Manage a portfolio of challenge methodologies aligned to the activities conducted by Operational Risk Management in their role as second line of defense
oversee and track the inventory of challenges performed by ORM
develop, implement, and execute a communication strategy for ORM challenge methodologies
assist with educating ORM on the existing methodologies and tools
collaborate with ORM coverage teams and Risk Subject Matter Experts to provide guidance on challenge methodologies
lead the development and implementation of learnings and best practices that align with the challenge methodologies
coordinate or lead execution of assigned ORM QA activities through the centralized QA operating model
identify and share best practices gleaned from QA observations
prepare materials using Microsoft Office to provide key updates on challenge methodologies
get involved in various risk and control projects or initiatives led by ORM or other control functions

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
discretional annual performance related bonus
private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
special discounts for employees, family, and friends
access to an array of learning and development resources

Fulltime

Quality Assurance Manager

The Quality Assurance (QA) Manager provides site-specific quality oversight and ...

Location

United States , Fenton

Salary:

80000.00 - 90000.00 USD / Year

Strive Compounding Pharmacy

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Minimum of five (5) years experience in a quality or manufacturing department within a pharmaceutical, medical device, or allied health science environment
Proven experience in aseptic operations and working in regulated environments
Strong knowledge of pharmaceutical quality assurance practices, including deviation management, CAPA, change control, and documentation review
Ability to analyze and interpret data, identify trends, and recommend preventive actions
Strong organizational, communication, and problem-solving skills
Proficiency with Microsoft Office Suite and quality management systems (QMS)

Job Responsibility

Supervise the site Quality Assurance team, including task assignment, workload prioritization, timecard management, performance reviews, coaching, and discipline as needed
Lead QA candidate interviews and oversee onboarding, training, and competency development
Conduct routine QA team meetings and cross-department quality huddles
Train QA personnel to ensure proficiency in documentation, review, and compliance expectations
Conduct regular reviews of compounding, production, and cleaning documentation (batch records, cleaning logs, inventory sheets) for accuracy and completeness
Verify and reconcile all labeling to ensure control and accountability
Review temperature monitoring and Building Management System (BMS) alarms to verify timely investigation and resolution
Confirm that product test results meet specifications prior to release
Review documentation for media fill and process validation activities
Approve equipment calibration, preventive maintenance, and certification records to ensure adherence to schedules and standards

What we offer

Employer paid healthcare coverage available after 30 days of employment
Choice of an FSA/HSA
Voucher for new hire scrubs (if applicable)
Parental leave
401(k) plan with matching contributions
Weekends and holidays off
FREE COMPOUNDED MEDS to employees and immediate family members

Fulltime

Quality Assurance Specialist for Contact Centre

We are looking for our next QA specialist for Contact Centre, main activities in...

Location

Mexico , Ciudad de México

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience on Contact Centre: Quality Assurance supervisor or similar
1-3+ years of experience in a Contact Center environment, preferably in a Quality Assurance (QA) or Coaching role
Demonstrable prior experience monitoring and evaluating customer interactions (calls, emails, chat)
Experience conducting calibration sessions with leadership and training teams is highly desirable
Exceptional Attention to Detail: Must be meticulous in evaluating interactions against complex criteria
Strong Analytical and Critical Thinking Skills: The ability to be objective and data-driven in assessments
Outstanding Communication Skills (Written and Verbal): Essential for delivering clear, constructive, and professional feedback to agents and creating comprehensive reports for management
Coaching and Interpersonal Skills: The capacity to deliver feedback empathetically and motivate agents to improve their performance
Time Management and Organization: Ability to manage a high volume of monitoring tasks and meet deadlines
Problem-Solving: Proactive approach to identifying and proposing solutions for quality or process gaps

Job Responsibility

Monitor and evaluate agent-customer interactions (calls, emails, chat, etc.) to assess adherence to quality standards, policies, and procedures
Conduct call monitoring and scoring using established quality scorecards and evaluation criteria
Provide constructive and actionable feedback to contact center agents based on evaluation findings to drive performance improvement
Participate in calibration sessions with team leaders and trainers to ensure consistency and objectivity in the evaluation process
Analyze quality metrics (e.g., quality scores, Customer Satisfaction (CSAT), First Contact Resolution (FCR)) to identify trends, root causes of issues, and areas for improvement
Prepare comprehensive quality reports and performance analyses for management and relevant stakeholders
Collaborate with the Training and Coaching teams to develop and recommend targeted training programs based on identified skill and knowledge gaps
Assist in the development and maintenance of quality assurance standards, scorecards, and process documentation (SOPs)
Ensure agents comply with regulatory requirements and company policies related to customer interactions and data privacy
Identify and report systemic operational or process issues that impact customer experience or agent performance

Fulltime

Quality Assurance Manager

As the founding member of our US Quality Assurance team, your mandate is to ensu...

Location

United States , New York

Salary:

100000.00 - 125000.00 USD / Year

Blank Street

Expiration Date

Until further notice

Requirements

4+ years of experience in a Quality Assurance and/or Food Safety role, preferably within the hospitality sector
Experience in the implementation, management and review of audits across an organization[s]
In-depth knowledge of legislative provisions and best practices
Experience in managing, drafting and implementation of operational SOPs
Ability to conduct thorough incident investigations, analyze data, and develop actionable recommendations
Required to be based in New York or consider relocating
Willingness to travel across different sites globally and regionally

Job Responsibility

Build and run the US Quality Assurance program
Adapt our UK QA standards and audit framework to the US operation
Conduct quarterly end-to-end store audits and coach managers through structured action planning
Drive continuous improvement through partnership, not policing - you're here to raise standards and shift mindsets across the field
Launch and manage our mystery shopper program end-to-end
Partner with the UK team to establish our mystery shopper program in the US
Oversee program execution to ensure shopper accuracy and data integrity
Surface actionable insights to operators and support action planning where it matters most
Drive continuous improvement through systems and process improvement
Identify operational gaps and systemic issues through audit findings and field observations

What we offer

Equity package
15 days of paid annual leave (on top of company-observed holidays and sick time)
Three health plan options, with full coverage available for two employee-only tiers
Commuter benefits
Parental leave
Bereavement leave
Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more!
Regular social outings with the team
Free Blank Street swag

Fulltime

Quality Assurance Engineer

Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of a...

Location

United Kingdom , Westerham, Biggin Hill

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Several years of related experience in an aircraft service facility
Bachelor’s degree in Business or Aviation Management or equivalent experience
Computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
Hold either a Part 66 License, Diploma or recognised aviation qualification/s
Hold a recognised Lead Auditor or Internal Auditor certification
Knowledge of general aviation legislation (EASA, CAA, etc.) and quality systems (ISO9001/AS9100)
Knowledge of ICAO Safety Management System (SMS)
Well verse in Microsoft programs (Words, Excel, Power-point, etc.)
Project management training, an asset
Possess relevant quality assurance or audit experiences

Job Responsibility

Lead and assist internal and external quality audits, report on findings and monitor corrective actions
Assist and administer with audits and assessment of suppliers, contractors and sub-contractors
Assist and administer with AD biweekly review from CAA & EASA website and issue review report and update the AD monitoring database
To act as the liaison between the aviation regulatory bodies and the Company
Actively support and participate in the company core values and policies
Identify and administer corrective actions for deficiencies through advising, educating and mentoring
Administer and monitor company training program to ensure regulatory compliances
Ensure accurate document management and monitor trends for aircraft maintenance work records
Assist to investigate occurrences and report into QIR & IOR system
Conduct quality related tasks for continuous improvement of the facility by conducting random inspection of work process, completed work document, etc.

Fulltime

Global Quality Engineer – Operations

The primary function of this position is to support Quality Assurance activities...

Location

United States , Easton

Salary:

Not provided

Victaulic

Expiration Date

Until further notice

Requirements

Engineering Degree or equivalent experience required
A minimum of 3 years’ experience in a global Manufacturing, Quality, or Engineering organization
Familiarity with statistical concepts and their application (control charts, process capability etc.)
Proficient in problem solving
Proficient in the use of electronic systems and software (MS Office and MiniTab)
Excellent communication skills
Working knowledge of measuring equipment
Able to make independent decisions without supervisory assistance
Able to travel globally as required
Able to manage multiple projects simultaneously

Job Responsibility

Support all elements of Victaulic manufacturing quality systems including new process qualifications, process re-evaluation, non-conforming material containment, root cause analysis and other corrective and preventive initiatives
Assist facility QA teams in understanding and implementing Victaulic specifications
Collaborate to identify best practices and implement standard work aimed at improving quality results
Provide support for existing product lines and Victaulic manufacturing facilities including Engineering Change Control, process improvements, and product improvements
Improve Internal Quality processes and offer Quality Management support to other departments to improve internal processes and to maintain ISO 9001:2015 certification
Function as core team member (quality representative) for new product development initiatives
Lead process qualifications and validation activities including Gage R&R’s, Control Plans, and work instructions
Manage the development and maintenance of internal technical specifications and testing methods
Initiate product / process reviews related to warranty claims/customer complaints
Perform trend analysis and establish ongoing manufacturing / quality metrics

What we offer

RELOCATION PACKAGE IS OFFERED FOR THIS ROLE

Fulltime

Quality Assurance (QA) Operative

Dyson Farming

Location:
United Kingdom , Carrington

Category:
Quality Control

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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