Quality Assurance (QA) Operative Job at Dyson Farming (Carrington)

Quality Assurance Manager, Customer Success

Cash App is seeking an experienced Quality Assurance (QA) Manager to drive the s...

Location

United States , Bay Area

Salary:

98300.00 - 184300.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

5+ years in Customer Support, Quality Assurance, or related operations roles with increasing leadership scope
3+ years of people management experience, including leading managers or cross-site teams
Proven experience developing and executing quality or operations strategy at scale
Experience managing QA programs across internal and partner or vendor sites
Expertise with Quality Management Systems (QMS), AutoQA, and data visualization tools
Strong strategic thinking, analytical, and storytelling skills
Excellent communication and influence skills, with a proven ability to engage senior stakeholders across departments
Highly organized, adaptable, and comfortable working in a fast-paced, evolving environment

Job Responsibility

Lead and mentor a team of QA Leads and Partner QA Managers, fostering leadership development, accountability, and operational excellence
Define and execute the global QA strategy in alignment with Customer Operations and Cash App's broader operational objectives
Ensure internal and partner QA programs operate consistently and meet high quality standards globally
Partner with Customer Success, Training, Product, Operations, and Data to drive improvements in workflows, tooling, and customer experience
Champion the use of AutoQA and QMS tools to scale QA accuracy and efficiency
Identify and execute initiatives that increase QA efficiency, consistency, and automation

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Vice President, Institutional Credit Management - In-Business Quality Assurance - Financial Institutions Underwriting

The ICM In-Business Quality Assurance function (QA) verifies that established st...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Quality Assurance: Demonstrable Credit / Counterparty credit risk Audit / quality assurance experience, including 5-7 years in the areas of banking, credit risk management, loan review or quality assurance review function at an investment or large commercial bank
Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
Capability to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
Strong background on core credit analysis for large corporate and finance industries including funds to properly evaluate process and quality breaks within the quality assurance function
Ideally, credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
High awareness and adherence to the control environment including Quality Assurance and Quality Control
Competencies: Highly Effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority with Senior Levels of Management
Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

Job Responsibility

Support the Head of FI In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function
Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite and all policies and processes established within the risk governance framework
Support execution of consistent and objective assessments during QARs
Support execution of subsequent follow-up on corrective actions that were raised during QARs
Support execution of sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Constant interaction with the respective Analysts and Team Leads, to ensure that quality assurance protocols are adequate for all portfolios
Support WCR IBQA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support ICM Head of Markets In-Business Quality Assurance Functional Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings

What we offer

Extensive on-the-job training and exposure to senior leaders
Traditional learning opportunities
Access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
Resources and tools to volunteer in the communities in which they live and work
Opportunity to give back and make a positive impact through volunteerism

Fulltime

Operational Risk Assurance Manager

The Operational Risk Assurance team supports the Global Operational Risk functio...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Significant experience in Internal Audit or 2nd Line Testing
excellent communication skills
detailed oriented with analytical skills
stakeholder engagement
data analysis and presentation
Bachelor’s/University degree or equivalent, Master’s degree or equivalent preferred

Job Responsibility

Manage a portfolio of challenge methodologies aligned to the activities conducted by Operational Risk Management in their role as second line of defense
oversee and track the inventory of challenges performed by ORM
develop, implement, and execute a communication strategy for ORM challenge methodologies
assist with educating ORM on the existing methodologies and tools
collaborate with ORM coverage teams and Risk Subject Matter Experts to provide guidance on challenge methodologies
lead the development and implementation of learnings and best practices that align with the challenge methodologies
coordinate or lead execution of assigned ORM QA activities through the centralized QA operating model
identify and share best practices gleaned from QA observations
prepare materials using Microsoft Office to provide key updates on challenge methodologies
get involved in various risk and control projects or initiatives led by ORM or other control functions

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
discretional annual performance related bonus
private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
special discounts for employees, family, and friends
access to an array of learning and development resources

Fulltime

Quality Assurance Specialist for Contact Centre

We are looking for our next QA specialist for Contact Centre, main activities in...

Location

Mexico , Ciudad de México

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience on Contact Centre: Quality Assurance supervisor or similar
1-3+ years of experience in a Contact Center environment, preferably in a Quality Assurance (QA) or Coaching role
Demonstrable prior experience monitoring and evaluating customer interactions (calls, emails, chat)
Experience conducting calibration sessions with leadership and training teams is highly desirable
Exceptional Attention to Detail: Must be meticulous in evaluating interactions against complex criteria
Strong Analytical and Critical Thinking Skills: The ability to be objective and data-driven in assessments
Outstanding Communication Skills (Written and Verbal): Essential for delivering clear, constructive, and professional feedback to agents and creating comprehensive reports for management
Coaching and Interpersonal Skills: The capacity to deliver feedback empathetically and motivate agents to improve their performance
Time Management and Organization: Ability to manage a high volume of monitoring tasks and meet deadlines
Problem-Solving: Proactive approach to identifying and proposing solutions for quality or process gaps

Job Responsibility

Monitor and evaluate agent-customer interactions (calls, emails, chat, etc.) to assess adherence to quality standards, policies, and procedures
Conduct call monitoring and scoring using established quality scorecards and evaluation criteria
Provide constructive and actionable feedback to contact center agents based on evaluation findings to drive performance improvement
Participate in calibration sessions with team leaders and trainers to ensure consistency and objectivity in the evaluation process
Analyze quality metrics (e.g., quality scores, Customer Satisfaction (CSAT), First Contact Resolution (FCR)) to identify trends, root causes of issues, and areas for improvement
Prepare comprehensive quality reports and performance analyses for management and relevant stakeholders
Collaborate with the Training and Coaching teams to develop and recommend targeted training programs based on identified skill and knowledge gaps
Assist in the development and maintenance of quality assurance standards, scorecards, and process documentation (SOPs)
Ensure agents comply with regulatory requirements and company policies related to customer interactions and data privacy
Identify and report systemic operational or process issues that impact customer experience or agent performance

Fulltime

Quality Assurance Engineer

Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of a...

Location

United Kingdom , Westerham, Biggin Hill

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Several years of related experience in an aircraft service facility
Bachelor’s degree in Business or Aviation Management or equivalent experience
Computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
Hold either a Part 66 License, Diploma or recognised aviation qualification/s
Hold a recognised Lead Auditor or Internal Auditor certification
Knowledge of general aviation legislation (EASA, CAA, etc.) and quality systems (ISO9001/AS9100)
Knowledge of ICAO Safety Management System (SMS)
Well verse in Microsoft programs (Words, Excel, Power-point, etc.)
Project management training, an asset
Possess relevant quality assurance or audit experiences

Job Responsibility

Lead and assist internal and external quality audits, report on findings and monitor corrective actions
Assist and administer with audits and assessment of suppliers, contractors and sub-contractors
Assist and administer with AD biweekly review from CAA & EASA website and issue review report and update the AD monitoring database
To act as the liaison between the aviation regulatory bodies and the Company
Actively support and participate in the company core values and policies
Identify and administer corrective actions for deficiencies through advising, educating and mentoring
Administer and monitor company training program to ensure regulatory compliances
Ensure accurate document management and monitor trends for aircraft maintenance work records
Assist to investigate occurrences and report into QIR & IOR system
Conduct quality related tasks for continuous improvement of the facility by conducting random inspection of work process, completed work document, etc.

Fulltime

Senior Director Quality Assurance

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States , West Greenwich

Salary:

218358.00 - 252850.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 4 years of Quality/Manufacturing/Engineering experience
Master’s degree and 8 years of Quality/Manufacturing/Engineering experience
Bachelor’s degree and 10 years of Quality/Manufacturing/Engineering experience
At least 5 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources

Job Responsibility

Lead Plant QA team providing Quality Oversight of 24/7 continuous manufacturing operation and high impact strategic decision making in two (2) multi-product Drug Substance facilities
Scope includes on-the-floor support for AR5 Fed batch and AR30 MoF, I-530, Buffer Preparation Area, Media Preparation, Component Preparation Area, In Process Testing Lab, record review, quality oversight of deviation investigations and changes, document approval, and disposition
Ensure drug substance is manufactured, tested, stored, and distributed according to current Good Manufacturing Practices (cGMP), Amgen standards, and other applicable regulations and specifications
Provide oversight to ensure that Amgen Quality Management System is implemented and maintained in accordance with corporate standards
Track performance and drive continuous improvement in the performance and delivery of quality outputs in alignment with Quality strategies
Provide quality input and partner with cross-site and cross-functional area leads to advance Amgen’s manufacturing strategy
Develop strategies in support of regulatory inspections and site audits
Serve as quality representative to regulatory authorities, Amgen Corporate auditors, and 3rd Parties
Develop area budget, manage expenditure and identify productivity improvement opportunities
Represent ARI Quality in cross-function and cross-site forums

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program
Stock-based long-term incentives
Award-winning time-off plans

Fulltime

Quality Assurance Manager

Trammell Crow Residential seeks a Quality Assurance Manager for Carlsbad, CA. Th...

Location

United States , Carlsbad

Salary:

Not provided

Crow Holdings

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, management or related field required
5+ years of related experience in construction procedures, trade practices, materials, means and methods, building codes, project scheduling, and safety procedures
Familiarity with federal and local municipal/regulation codes
OSHA Certification required
MS Office knowledge preferred
Proficient in Info Path and MS Office 365, Excell, Blue Beam, Word, Procore
Excellent customer service and interpersonal skills
Professional verbal and written communication skills
Strong organizational and time-management skills, achieving project deadlines

Job Responsibility

Manages Quality Assurance in day-to-day operations for his or her job duties
Coordinate all plan reviews and field inspections with consultants including Accessibility, Third Party Architectural, Waterproof, Tyvek (or other WRB) Environment/AQI and Acoustical
Initiate, execute, implement and track plan and site inspections for all Division projects
Maintains contact with Superintendents, Project Managers, and QA Specialists on schedule changes and turn dates for up to four projects simultaneously
Responsible for monthly QA documentation project inspection walks with published report
Responsible for acceptance of new residential construction buildings and property from Construction division and coordinating/aligning with Asset Management. Manages third party quality inspections, if used
Coordinate all plan reviews and help monitoring field inspections with consultants including FHA/ANSI-ADA Accessibility, Third Party Architectural, Fa, Waterproof, Environment/AQI and Acoustical, etc
Oversee all details within the boundaries of the new property and ensure quality standards set forth by the Division’s Senior Managing Director and Construction President are maintained for all TCR properties
Coordinate with 3rd party Property Manager and Construction Superintendent or Project Manager to ensure all warranty and construction quality deficiency issues are addressed
Work closely with third party safety consultant to make observations and recommendations on safety for all persons and matters related to the property and TCR Construction projects

Manager, Quality Assurance Data

People-focused and results-oriented Manager to lead Business Intelligence (BI) D...

Location

United States of America , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

6+ years in BI development, data engineering, or analytics
2+ years in a people management or team leadership role
Strong background in managing QA processes for BI solutions including manual and automated testing
Hands-on experience with Power BI, DAX, SQL, and AAS/SSAS tabular models
Demonstrated ability to build and lead high-performing teams
Strong organizational and project management skills
Excellent communication and stakeholder engagement skills
Solid understanding of security principles such as role-based access, least privilege, and audit tracking
Bachelor's degree in Computer Science, Data Analytics, Information Systems, or related field

Job Responsibility

Lead and develop the team of BI Developers and QA Engineers
Drive quality assurance excellence including requirements traceability, test planning, regression testing, automation
Ensure reliable BI delivery of Power BI dashboards, tabular models, and analytics solutions
Foster collaboration with BI Lead and business stakeholders
Set standards and best practices for code versioning, peer reviews, governance, documentation
Maintain operational stability and oversee monitoring and incident management for BI systems
Plan for growth through workforce planning, hiring, and onboarding
Promote continuous improvement across BI and QA functions
Ensure compliance and governance with security, data governance, and audit requirements

Fulltime

Quality Assurance (QA) Operative

Dyson Farming

Location:
United Kingdom , Carrington

Category:
Quality Control

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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