Quality Assurance (QA) Manager Job at Zip (San Francisco)

Manager, Quality Assurance Data

People-focused and results-oriented Manager to lead Business Intelligence (BI) D...

Location

United States of America , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

6+ years in BI development, data engineering, or analytics
2+ years in a people management or team leadership role
Strong background in managing QA processes for BI solutions including manual and automated testing
Hands-on experience with Power BI, DAX, SQL, and AAS/SSAS tabular models
Demonstrated ability to build and lead high-performing teams
Strong organizational and project management skills
Excellent communication and stakeholder engagement skills
Solid understanding of security principles such as role-based access, least privilege, and audit tracking
Bachelor's degree in Computer Science, Data Analytics, Information Systems, or related field

Job Responsibility

Lead and develop the team of BI Developers and QA Engineers
Drive quality assurance excellence including requirements traceability, test planning, regression testing, automation
Ensure reliable BI delivery of Power BI dashboards, tabular models, and analytics solutions
Foster collaboration with BI Lead and business stakeholders
Set standards and best practices for code versioning, peer reviews, governance, documentation
Maintain operational stability and oversee monitoring and incident management for BI systems
Plan for growth through workforce planning, hiring, and onboarding
Promote continuous improvement across BI and QA functions
Ensure compliance and governance with security, data governance, and audit requirements

Fulltime

Quality Assurance Manager, Customer Success

Cash App is seeking an experienced Quality Assurance (QA) Manager to drive the s...

Location

United States , Bay Area

Salary:

98300.00 - 184300.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

5+ years in Customer Support, Quality Assurance, or related operations roles with increasing leadership scope
3+ years of people management experience, including leading managers or cross-site teams
Proven experience developing and executing quality or operations strategy at scale
Experience managing QA programs across internal and partner or vendor sites
Expertise with Quality Management Systems (QMS), AutoQA, and data visualization tools
Strong strategic thinking, analytical, and storytelling skills
Excellent communication and influence skills, with a proven ability to engage senior stakeholders across departments
Highly organized, adaptable, and comfortable working in a fast-paced, evolving environment

Job Responsibility

Lead and mentor a team of QA Leads and Partner QA Managers, fostering leadership development, accountability, and operational excellence
Define and execute the global QA strategy in alignment with Customer Operations and Cash App's broader operational objectives
Ensure internal and partner QA programs operate consistently and meet high quality standards globally
Partner with Customer Success, Training, Product, Operations, and Data to drive improvements in workflows, tooling, and customer experience
Champion the use of AutoQA and QMS tools to scale QA accuracy and efficiency
Identify and execute initiatives that increase QA efficiency, consistency, and automation

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Quality Assurance Manager

Trammell Crow Residential seeks a Quality Assurance Manager for Carlsbad, CA. Th...

Location

United States , Carlsbad

Salary:

Not provided

Crow Holdings

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, management or related field required
5+ years of related experience in construction procedures, trade practices, materials, means and methods, building codes, project scheduling, and safety procedures
Familiarity with federal and local municipal/regulation codes
OSHA Certification required
MS Office knowledge preferred
Proficient in Info Path and MS Office 365, Excell, Blue Beam, Word, Procore
Excellent customer service and interpersonal skills
Professional verbal and written communication skills
Strong organizational and time-management skills, achieving project deadlines

Job Responsibility

Manages Quality Assurance in day-to-day operations for his or her job duties
Coordinate all plan reviews and field inspections with consultants including Accessibility, Third Party Architectural, Waterproof, Tyvek (or other WRB) Environment/AQI and Acoustical
Initiate, execute, implement and track plan and site inspections for all Division projects
Maintains contact with Superintendents, Project Managers, and QA Specialists on schedule changes and turn dates for up to four projects simultaneously
Responsible for monthly QA documentation project inspection walks with published report
Responsible for acceptance of new residential construction buildings and property from Construction division and coordinating/aligning with Asset Management. Manages third party quality inspections, if used
Coordinate all plan reviews and help monitoring field inspections with consultants including FHA/ANSI-ADA Accessibility, Third Party Architectural, Fa, Waterproof, Environment/AQI and Acoustical, etc
Oversee all details within the boundaries of the new property and ensure quality standards set forth by the Division’s Senior Managing Director and Construction President are maintained for all TCR properties
Coordinate with 3rd party Property Manager and Construction Superintendent or Project Manager to ensure all warranty and construction quality deficiency issues are addressed
Work closely with third party safety consultant to make observations and recommendations on safety for all persons and matters related to the property and TCR Construction projects

Quality Assurance Manager

As the founding member of our US Quality Assurance team, your mandate is to ensu...

Location

United States , New York

Salary:

100000.00 - 125000.00 USD / Year

Blank Street

Expiration Date

Until further notice

Requirements

4+ years of experience in a Quality Assurance and/or Food Safety role, preferably within the hospitality sector
Experience in the implementation, management and review of audits across an organization[s]
In-depth knowledge of legislative provisions and best practices
Experience in managing, drafting and implementation of operational SOPs
Ability to conduct thorough incident investigations, analyze data, and develop actionable recommendations
Required to be based in New York or consider relocating
Willingness to travel across different sites globally and regionally

Job Responsibility

Build and run the US Quality Assurance program
Adapt our UK QA standards and audit framework to the US operation
Conduct quarterly end-to-end store audits and coach managers through structured action planning
Drive continuous improvement through partnership, not policing - you're here to raise standards and shift mindsets across the field
Launch and manage our mystery shopper program end-to-end
Partner with the UK team to establish our mystery shopper program in the US
Oversee program execution to ensure shopper accuracy and data integrity
Surface actionable insights to operators and support action planning where it matters most
Drive continuous improvement through systems and process improvement
Identify operational gaps and systemic issues through audit findings and field observations

What we offer

Equity package
15 days of paid annual leave (on top of company-observed holidays and sick time)
Three health plan options, with full coverage available for two employee-only tiers
Commuter benefits
Parental leave
Bereavement leave
Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more!
Regular social outings with the team
Free Blank Street swag

Fulltime

Quality Assurance Engineering Manager

Aruba, a Hewlett Packard Enterprise company, is seeking a Quality Assurance Engi...

Location

Puerto Rico , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electrical Engineering, Computer Science, or a related field (advanced degree preferred)
10+ years of relevant work experience, including 5+ years in a people management role
Proven experience in quality assurance, hardware/software testing, and customer escalation management, preferably in the networking or data center industry
Strong knowledge of hardware testing and validation processes, including optical interconnect standards, thermal profile characterization, and high-speed fabric interconnects for AI-enabled data centers
Proficiency in software testing for device drivers, BIOS, firmware, and hardware/software integration
Familiarity with CPU performance characterization, memory tuning, and platform optimization techniques
Experience with automated testing frameworks, tools, and methodologies
Advanced leadership capabilities, including team building, coaching, conflict resolution, and strategic workforce planning
Experience managing globally distributed teams and fostering cross-functional collaboration
Strong project management skills, including resource prioritization, risk management, and budget oversight

Job Responsibility

Lead and manage the Platform Validation & Customer Escalation Team, including individual contributors and subordinate managers, to ensure product quality and customer satisfaction
Act as the key point of escalation for complex technical issues, working cross-functionally with internal teams to resolve customer challenges effectively
Foster a culture of continuous improvement, innovation, and collaboration within the team
Oversee quality assurance processes for hardware modules (e.g., chassis, line cards, ASICs, transceivers, memory, power controllers) and software components (e.g., device drivers, BIOS, firmware)
Develop and implement rigorous testing frameworks to ensure platform performance, scalability, and reliability
Collaborate with engineering teams to validate designs and ensure hardware/software compatibility
Manage and resolve high-priority customer escalations by identifying root causes and implementing long-term solutions
Collaborate with technical leaders, program managers, and support teams to deliver timely, effective resolutions to customer-reported issues
Utilize insights from escalations to drive product and process improvements, reducing future customer-impacting incidents
Manage headcount, deliverables, schedules, and budgets for quality assurance activities and customer escalations

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Vice President, Institutional Credit Management - In-Business Quality Assurance - Financial Institutions Underwriting

The ICM In-Business Quality Assurance function (QA) verifies that established st...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Quality Assurance: Demonstrable Credit / Counterparty credit risk Audit / quality assurance experience, including 5-7 years in the areas of banking, credit risk management, loan review or quality assurance review function at an investment or large commercial bank
Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
Capability to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
Strong background on core credit analysis for large corporate and finance industries including funds to properly evaluate process and quality breaks within the quality assurance function
Ideally, credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
High awareness and adherence to the control environment including Quality Assurance and Quality Control
Competencies: Highly Effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority with Senior Levels of Management
Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

Job Responsibility

Support the Head of FI In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function
Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite and all policies and processes established within the risk governance framework
Support execution of consistent and objective assessments during QARs
Support execution of subsequent follow-up on corrective actions that were raised during QARs
Support execution of sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Constant interaction with the respective Analysts and Team Leads, to ensure that quality assurance protocols are adequate for all portfolios
Support WCR IBQA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support ICM Head of Markets In-Business Quality Assurance Functional Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings

What we offer

Extensive on-the-job training and exposure to senior leaders
Traditional learning opportunities
Access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
Resources and tools to volunteer in the communities in which they live and work
Opportunity to give back and make a positive impact through volunteerism

Fulltime

Quality Assurance Associate Manager

Lead and grow a team, ensuring product quality and safety for a prestigious glob...

Location

Japan , Tokyo

Salary:

7000000.00 - 9000000.00 JPY / Year

Randstad

Expiration Date

March 26, 2026

Requirements

Bachelor's degree in Food Science, Food Technology, or a related field
5+ years of experience in QA within the food and beverage industry
Experience in conducting quality and food safety audits
Strong understanding of food laws, regulations, and labeling requirements
Knowledge of QA systems and certification standards (e.g., ISO, BRC, HACCP, FSSC)
1-3 years of supervisory experience
Excellent communication skills in both Japanese and English
Strong leadership, project management, and problem-solving skills
Strategic thinking and decision-making abilities
Proficiency in relevant computer software.

Job Responsibility

Lead the development and implementation of QA processes and guidelines across the product lifecycle
Conduct quality and safety audits for suppliers and retail locations
Investigate consumer complaints and implement corrective and preventive actions
Manage crisis situations and critical quality incidents
Provide food safety and quality training to relevant teams
Collaborate with product development and regulatory teams to ensure compliance
Develop and maintain strong relationships with internal and external stakeholders.

What we offer

健康保険
厚生年金保険
雇用保険
土曜日、日曜日、祝日休暇

Fulltime

Institutional Credit Management, In-Business Quality Assurance - Real Estate and Structured Credit Underwriting

Institutional Credit Management’s objective is to provide an integrated “end-to-...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrable quality control / quality assurance experience, including 5 - 7 years in banking, credit risk management, credit risk internal audit, loan review or quality assurance function at a large financial institution, established rating agency, or equivalent
Familiarity with risk management and controls frameworks related to credit risk management or another financial risk discipline
Ability to understand policies and procedures and execute change seamlessly
Understanding of complex counterparty credit product structures, and ideally versed in securitization and credit financing products such as ABS, CLOs, TRS and Commercial Real Estate, etc.
Background on core credit analysis and underwriting for large corporate and finance industries and awareness of risks and controls associated with credit approvals
Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
Data analysis skills are desirable
BA/BSc or higher degree in Business (MBA), or any other related subject

Job Responsibility

Support the QA Head of Real Estate and Structured Credit Underwriting in discussions to define the Quality Assurance function and Reviews across ICM coverage universe
Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, with respect to credit memorandums and associated process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
Provide support to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
Consistent and objective assessments during QARs and subsequent follow-up on corrective actions that were raised during QARs
Sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
Synthesis and preparation of Quality Assurance Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Support the In-Business QA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support the QA Head of Real Estate and Structured Credit Underwriting to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings
Support the Global Head of WCR In-Business QA on internal projects and initiatives
Support ICM Voice of the Employee (VOE) initiatives

What we offer

Equal opportunity employment
Reasonable accommodation for disabled individuals

Fulltime

Quality Assurance (QA) Manager

Zip

Location:
United States , San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

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