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World Business Lenders Logo World Business Lenders · IT - Software Development

Quality Assurance & Process Analyst

United States · Job Posted May 31, 2026
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Job Description

The Quality Assurance & Process Analyst plays a key role in enhancing our operations by connecting the dots between quality assurance, business requirement analysis, and operational excellence. In this position, you'll be responsible for not only ensuring the quality of our software and business processes but also for spotting opportunities for improvements through smart automation and thoughtful process redesign. You'll act as a quality champion right from the start of the development lifecycle, translating business needs into clear, testable requirements. Plus, you'll collaborate across teams to help eliminate inefficiencies and bring undocumented processes into the light.

Job Responsibility

  • Analyze and document business requirements and workflows
  • Perform software testing and quality assurance activities
  • Create and maintain test cases, test documentation, and process guides
  • Support automated testing tools and frameworks
  • Ensure requirements traceability and accuracy
  • Identify process inefficiencies and recommend improvements
  • Track and improve quality, testing, and process metrics
  • Collaborate with QA analysts, developers, business owners, and stakeholders
  • Support Agile or iterative development processes
  • Communicate technical and process concepts to technical and non-technical teams
  • Manage changing priorities and support cross-functional initiatives
  • Contribute to process optimization and operational efficiency improvements

Requirements

  • Bachelor's degree in Business Administration, Computer Science, Engineering, Information Technology, or a related field, or equivalent professional experience
  • Minimum of 3–5 years of experience in quality assurance, testing, business analysis, or process improvement
  • Demonstrated experience in at least two of the following areas: software testing and QA, requirements analysis, business process analysis, or process improvement initiatives
  • Experience with working in cross-functional team environments that involve multiple stakeholders
  • Familiarity with Agile or iterative development environments will be beneficial
  • Analyzing and documenting business requirements, along with utilizing automated testing tools and frameworks
  • Outstanding English communication skills, both written and verbal
  • adept at simplifying technical and process concepts for audiences with varying levels of expertise
  • Exceptional team player with strong collaborative skills
  • thrives in cross-functional environments and excels at unifying diverse stakeholders towards common goals
  • Meticulous attention to detail and a steadfast commitment to accuracy, thoroughness, and consistency in documentation and analysis
  • Proven ability to juggle competing priorities, adapt swiftly to evolving requirements, and maintain composure under pressure
  • A genuine curiosity about the inner workings of systems and processes
  • proactive in uncovering root causes and seizing opportunities for improvement

What we offer

  • Compensation in USD
  • Enjoy Paid Time Off (PTO) after just 6 months of service
  • This is a full-time opportunity
  • Enjoy the freedom of a completely remote work environment
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