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Quality Assurance Officer

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Service Care Solutions

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Location:
United Kingdom , Bracknell

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Category:
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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Bracknell Forest Council is seeking an experienced Quality Assurance Officer to support and drive continuous improvement within Adult Social Care. This is a key role focused on ensuring high standards of service delivery and positive outcomes for vulnerable adults.

Job Responsibility:

  • Lead the annual auditing programme for Adult Social Care and coordinate monthly audits
  • Work closely with the Performance Team to ensure data informs service improvement
  • Coordinate quality assurance functions through forums, offering support, challenge, and guidance
  • Ensure service performance is informed by service user feedback
  • Produce regular QA reports for management teams
  • Deliver an annual audit report outlining findings, learning, and improvement actions
  • Support inspection readiness and action planning following audits and inspections
  • Contribute to overall performance improvement across Adult Social Care
  • Undertake additional duties as required in line with the role

Requirements:

  • Strong experience in Adult Social Care quality assurance or auditing
  • Ability to analyse performance data and drive service improvement
  • Confident in report writing and presenting findings
  • Experience supporting inspections and improvement plans
  • Strong stakeholder engagement and communication skills
What we offer:
  • Competitive day rate
  • Opportunity to make a real impact on service quality
  • Work within a supportive and forward-thinking local authority

Additional Information:

Job Posted:
April 23, 2026

Expiration:
May 10, 2026

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