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Are you passionate about ensuring the highest quality standards within social care services? We are seeking a dedicated Quality Assurance Officer (Adults / Children's) to join a reputable organization on a contract basis. This is an exciting opportunity to contribute to practice development, service improvement, and safeguarding within both adult and children’s social care.
Job Responsibility
Collect, analyze, and interpret information related to service quality, including feedback from service users
Conduct audits to identify areas for practice improvement and recognize what is working well
Constructively challenge poor practice while supporting practitioners in maintaining high standards
Ensure audit findings inform practice development initiatives
Arrange and facilitate learning forums based on audit outcomes to promote ongoing professional development
Prepare and present detailed reports for senior management and Council Members, confidently discussing findings and recommendations
Build strong working relationships with senior managers in the People Directorate to support practice development
Work proactively with the team to promote safeguarding and welfare of children and vulnerable adults
Uphold the council's commitments to equal opportunities, data protection, and GDPR legislation
Perform any additional duties related to quality assurance as required, supporting a holistic approach to service improvement
Requirements
Experience in social care quality assurance, auditing, or practice review (preferably within children or adult services)
Strong analytical and report-writing skills
Confident communicator who can present findings effectively
Ability to challenge and influence practice constructively
Knowledge of safeguarding, data protection, and GDPR legislation
Proven ability to build relationships with senior stakeholders and facilitate learning forums
Commitment to safeguarding, equality, and continuous improvement in social care
What we offer
Competitive pay rate 384.77 LTD inclusive of holiday pay or £300 PAYE exclusive of holiday pay
Contracted position offering flexibility and diverse experience
Opportunity to make a real impact on service quality across social care
Supportive work environment with opportunities for professional development