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Quality Assurance, Monitoring & Testing

https://www.citi.com/ Logo

Citi

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Location:
Costa Rica, Heredia

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.

Job Responsibility:

  • Assist in performing the monitoring review that augment the principles defined per ARCM (Activity, Risk, Control & Monitoring)
  • help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
  • participate in strategic initiatives for control performance enhancement
  • involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
  • help to identify any monitoring breaks and suggest enhancements
  • assist in the creation and maintenance of reports for control tracking and analysis
  • help to identify risks across the business and organize cross functional solutions
  • appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Requirements:

  • 0-2 years of relevant experience
  • self-motivated and detail oriented
  • understanding of Citi Risk & Control framework
  • good knowledge in the development and execution for controls
  • experience in control related functions in the financial industry
  • experience in executing sustainable solutions
  • understanding of compliance laws, rules, regulations, and best practices
  • proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
  • good verbal and written communication skills
  • ability to manage multiple tasks and priorities.

Additional Information:

Job Posted:
August 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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