Quality Assurance, Monitoring & Testing Sr. Analyst, Citi

Citi

Location:
India, Mumbai

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Individuals in Quality Assurance, Monitoring & Testing are responsible for assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. Responsibilities include supporting the assessment of activities and processes, conducting routine testing, responding to quality assurance complaints, developing and executing controls monitoring, reporting outcomes to stakeholders, and assisting in the end-to-end monitoring of controls.

Job Responsibility:

Help support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
Help conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
Participate in strategic initiatives for control performance enhancements
Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
Help in Control & Monitoring Design Assessment (CMDA) meetings
Help to identify any monitoring breaks and suggest enhancements
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Requirements:

Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word

Additional Information:

Job Posted:
June 25, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Quality Assurance, Monitoring & Testing Sr. Analyst