Quality Assurance, Monitoring & Testing Sr. Analyst, Citi

Citi

Location:
Mexico, Ciudad De Mexico

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Individuals in Quality Assurance, Monitoring & Testing are responsible for assessing outcomes from activities and processes against requirements to strengthen risk management. Responsibilities include Monitoring and Testing controls, documenting results, reporting to management, and enhancing control performance. Must have strong experience in risk management, compliance, and control-related functions within financial services.

Job Responsibility:

Ensuring all results of control performance are documented in GRC, are properly communicated to the GAU Owners, as well as summarized to DART senior management
Providing guidance on the requirements of the EUC Policy/Standard, proper EUC identification and risk assessment, risk reduction planning and execution
Liaising with the Risk Sector Leads to ensure directives from the Enterprise EUC Central Team are properly communicated
Supporting the assessment of activities and processes as per required Policies, Standards and Procedures
Conducting routine testing of internal activities and processes to ensure adherence to established quality standards and identifying areas of risk or non-compliance
Reviewing stakeholder/client feedback and responding to any quality assurance complaints or issues in a timely and efficient manner
Supporting quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
Developing and executing Monitoring and Testing for controls
Reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
Participating in strategic initiatives for control performance enhancements
Participating in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
Helping to identify any monitoring breaks and suggest enhancements.

Requirements:

Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
Fluent English (must).

Additional Information:

Job Posted:
July 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Quality Assurance, Monitoring & Testing Sr. Analyst