CrawlJobs Logo

Quality Assurance, Monitoring & Testing Sr. Group Manager

https://www.citi.com/ Logo

Citi

Location Icon

Location:
Costa Rica , Heredia

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks

Job Responsibility:

  • Manages large, potentially diverse teams of managers and/or senior professionals by providing leadership and direction through managers
  • Manage an innovative environment of diverse teams to encourage the development and implementation of robust control programs and strategies
  • Make critical decisions that are guided by functional objectives
  • Oversee the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory
  • Drive assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
  • Oversee routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
  • Integrate stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • Oversee quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
  • Lead the Controls Testing Utility by assessing control design, designing control testing tools, developing control testing procedures, ensuring control testing transitions, dispositioning exceptions, and developing insights to address the root causes
  • Identify emerging operational risks in the context of the current economic, regulatory, and business environment and proposes measures the business could take to mitigate those risks
  • Integrate stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • Serve as key subject matter expert on control testing automation initiatives and provides automation support when team is assessing an automated control design
  • Engage business owners to review Activities-Risk-Controls and gain a thorough understanding of the expected control testing tool, analyzing and defining an executable process
  • Maintain the automation dashboard, ensuring timeliness and quality of projects being delivered
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Requirements:

  • 15+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Demonstrate sound business judgment
  • Ability to see the big pictures with high attention to critical details
  • Develop and implement strategy and process improvement initiatives
  • In depth understanding of Citi’s businesses and functions and their risk profiles
  • Developing new ideas and improving current processes to proactively mitigate risks
  • Requires an ability to provide challenge and make recommendation for risk and controls remediation
  • Excellent knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Deep understanding of compliance laws, rules, regulations, and best practices
  • Deep understanding of Citi’s Policies, Standards, and Procedures
  • Demonstrate exceptional leadership, decision-making, and problem-solving skills
  • Excellent analytical skills to evaluate complex risk and control activities and processes
  • Ability to deliver compelling presentations and influence executive audiences
  • Strong sense of accountability and ownership, with strong results orientation
  • Excellent communication skills
  • ability to engage and inspire across stakeholder groups
  • Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word

Additional Information:

Job Posted:
April 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Citi - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 31694 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Quality Assurance, Monitoring & Testing Sr. Group Manager

Sr. Director, QC Analytical Methods

The Sr. Director, Quality Control, Analytical Methods will provide strategic lea...
Location
Location
United States , Durham
Salary
Salary:
250000.00 - 310000.00 USD / Year
beamtx.com Logo
Beam Therapeutics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or advanced degree in scientific discipline
  • Minimum of 18 years’ experience in the pharmaceutical/biotech industry, encompassing drug substance/drug product manufacturing, development, and/or quality
  • Direct experience with cell and/or gene therapy programs is strongly preferred
  • Experience with implementing, validating, and overseeing execution of automated test methods
  • Proven experience leading teams in Quality and Quality Control functions
  • Demonstrated support for all phases of a program’s lifecycle (pre-IND through commercial lifecycle management)
  • At least 10 years of Quality management experience
  • Exceptional verbal and written communication skills, with a detail-oriented approach and the ability to drive change across functions
  • Experience engaging with regulatory health authorities during pre- and post-approval inspections
  • In-depth knowledge of global regulations and standards
Job Responsibility
Job Responsibility
  • Deliver comprehensive Quality Control leadership across multiple programs and cross-functional forums
  • Develop and implement robust QC strategies for method qualification, transfer, and validation in collaboration with Analytical Development and other key stakeholders
  • Provide strategic direction to Quality Control teams in North Carolina and Massachusetts, ensuring excellence in method lifecycle management and product quality testing and stability
  • Serve as a QC leader in interactions with Beam’s suppliers and the internal manufacturing site in Durham, North Carolina
  • Establish and monitor metrics for all testing aspects, including in-process, release, stability testing, and OOT/OOS results
  • Partner with Quality Assurance to ensure contract laboratory service providers are appropriately qualified and that Quality Agreements are comprehensive, approved, and regularly updated
  • Ensure strict adherence to GMP principles within internal and external laboratories
  • Maintain compliance of quality control systems and equipment with all applicable regulatory guidelines, upholding data integrity to ensure confidence in generated data
  • Track and analyze GMP data, including the evaluation and approval of data from external contract laboratories
  • Compile and present data with insightful interpretations for management reviews, Annual Product Reviews, and other required assessments
  • Fulltime
Read More
Arrow Right

Associate Project QA Lead

The Associate QA Project Lead is responsible for overseeing the day-to-day opera...
Location
Location
United States of America , Minneapolis
Salary
Salary:
19.23 - 35.58 USD / Hour
activision.com Logo
Activision
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficient with Devtrack & Jira or similar bug tracking database
  • Able to identify defects in software titles and report defects in a clear and concise manner
  • Capacity to create and implement innovative testing procedures and materials
  • Strong working knowledge of most popular console platforms and related peripherals, PC Software/hardware, and Microsoft Office (Outlook, Word, Excel)
  • Has been in a leadership role (Senior QA Tester and/or Acting Associate QA Project Lead)
  • 1+ year of experience working in the Activision QA Department or in a comparable Quality Assurance department
  • Possesses excellent spoken and written communication skills and be able to work with varied staff members and personalities
  • Proficient in exercising independent judgment in supervising others and/or making meaningful recommendations to senior managers with respect to decisions concerning personnel and team management
  • Strong leadership skills and the ability to mentor new employees
  • Ability to handle high pressure situations and have strong prioritization skills
Job Responsibility
Job Responsibility
  • Assists and makes recommendations to the QA Project Lead in overall project management including fielding and assigning out tasks, and tracking test team effectiveness and issues across the project
  • Assists and makes recommendations to the QA Project Lead with the creation and maintenance, and auditing within DevTest
  • Assists and makes recommendations to the QA Project Lead with the completion of milestone assessment reports at Alpha & Beta in accordance with QA policies
  • Collaborates with and makes recommendations to the QA Project Lead in creating informative and accurate daily reports and may be called up to ensure consistent distribution to designated Production and Management staff
  • Contributes towards the development of effective test plans and performing standard testing on console games to verify proper function, data content, performance, usability/playability, and hardware/software compatibility
  • Assists in special projects, such as demonstrations, training, surveys, focus groups, etc
  • Assists in forming and improving QA systems and procedures by making recommendations to Leads, Sr. Leads, and Managers
  • Manages the test team on a day-to-day basis, and occasionally serves as Lead in the QA Project Lead's absence
  • Assists the QA Project Lead with a review of all issues entered by the test teams to ensure bug reports include required information and conform to Activision QA standards
  • Tracks high severity issues across the project to ensure that they are resolved for submission
What we offer
What we offer
  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
  • 401(k) with Company match, tuition reimbursement, charitable donation matching
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
  • eligibility for relocation assistance
  • Fulltime
Read More
Arrow Right

Associate QA Project Lead

The Associate QA Project Lead is responsible for overseeing the day-to-day opera...
Location
Location
United States of America , Austin
Salary
Salary:
19.23 - 35.58 USD / Hour
activision.com Logo
Activision
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficient with Devtrack & Jira or similar bug tracking database
  • Able to identify defects in software titles and report defects in a clear and concise manner
  • Capacity to create and implement innovative testing procedures and materials
  • Strong working knowledge of most popular console platforms and related peripherals, PC Software/hardware, and Microsoft Office (Outlook, Word, Excel)
  • Has been in a leadership role (Senior QA Tester and/or Acting Associate QA Project Lead)
  • 1+ year of experience working in the Activision QA Department or in a comparable Quality Assurance department
  • Possesses excellent spoken and written communication skills and be able to work with varied staff members and personalities
  • Proficient in exercising independent judgment in supervising others and/or making meaningful recommendations to senior managers with respect to decisions concerning personnel and team management
  • Strong leadership skills and the ability to mentor new employees
  • Ability to handle high pressure situations and have strong prioritization skills
Job Responsibility
Job Responsibility
  • Assists and makes recommendations to the QA Project Lead in overall project management including fielding and assigning out tasks, and tracking test team effectiveness and issues across the project
  • Assists and makes recommendations to the QA Project Lead with the creation and maintenance, and auditing within DevTest
  • Assists and makes recommendations to the QA Project Lead with the completion of milestone assessment reports at Alpha & Beta in accordance with QA policies
  • Collaborates with and makes recommendations to the QA Project Lead in creating informative and accurate daily reports and may be called up to ensure consistent distribution to designated Production and Management staff
  • Contributes towards the development of effective test plans and performing standard testing on console games to verify proper function, data content, performance, usability/playability, and hardware/software compatibility
  • Assists in special projects, such as demonstrations, training, surveys, focus groups, etc
  • Assists in forming and improving QA systems and procedures by making recommendations to Leads, Sr. Leads, and Managers
  • Manages the test team on a day-to-day basis, and occasionally serves as Lead in the QA Project Lead's absence
  • Assists the QA Project Lead with a review of all issues entered by the test teams to ensure bug reports include required information and conform to Activision QA standards
  • Tracks high severity issues across the project to ensure that they are resolved for submission
What we offer
What we offer
  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
  • 401(k) with Company match, tuition reimbursement, charitable donation matching
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
  • Relocation assistance
  • Fulltime
Read More
Arrow Right

Sr Marketing Automation Specialist

Responsible for building and delivering email communications using full function...
Location
Location
United States , Iowa
Salary
Salary:
61622.00 - 128378.00 USD / Year
sammonsfinancialgroup.com Logo
Sammons Financial Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Communications, Marketing, Computer Science, or another relevant field
  • Minimum 5 years' email marketing experience (multi-step/automated journey build, behavioral segmentation, data extensions/data hygiene, HTML/CSS for email design, email rendering, dynamic content insertion/personalization rules, audience targeting logic, UAT testing, deliverability checks)
  • Minimum 3 years' of Marketing Automation experience (i.e. Salesforce Marketing Cloud, Eloqua, Litmus, etc.)
  • Experience with online strategy, content development, and usability experience
  • Project management experience
  • Proficiency in marketing automation platforms, such as Salesforce Marketing Cloud, Litmus, and supporting languages (HTML/CSS and AMPscript)
  • Highly detail-oriented to ensure accuracy in journeys, pre-checks, and post-checks
  • Strong problem solving abilities
  • Strong analytical skills
  • Deep knowledge of data, data extensions, data relationships, and ability to translate customer requirements to the use of their data throughout their marketing automation ecosystem
Job Responsibility
Job Responsibility
  • Build, test, and deploy email journeys to nurture leads, drive sales, support owner initiatives, and increase customer engagement
  • Manage email journeys across the marketing calendar for Marketing
  • Execute A/B testing strategies to improve engagement and performance
  • Monitor journey performance on an ongoing basis
  • Configure and set-up data extensions, and maintain data extensions on an ongoing basis
  • Perform rigorous quality assurance (QA) on all deployments (links, rendering, tracking, company-specific) and ensure strict adherence to global privacy regulations like CAN-SPAM
  • Maintain Marketing Automation platform standards (troubleshooting, naming conventions, list management)
  • Build emails and templates using HTML/CSS and dynamic content with AMPscript
  • Troubleshoot and resolve email/journey issues
  • Ensuring all journeys are delivered on time, meeting high-quality standards
What we offer
What we offer
  • Health, Dental, Vision, Company Paid Retirement, PTO and Holiday Pay
  • Employee Stock Ownership Plan (ESOP) is a 100% company-funded retirement plan
  • Healthy balance between work and personal lives. Friday afternoons off all year long, competitive PTO, and generous number of paid holidays
  • Incentive program for defined goals subject to eligibility and performance. Monetary rewards are based on individual and/or overall company performance
  • Colleagues who support one another, model our core values, and drive our healthy, high-performing culture
Read More
Arrow Right
New

Senior Lecturer/Associate Professor in Literacy

As a Senior Lecturer / Associate Professor in Literacy, you will play a key role...
Location
Location
Australia , Albury-Wodonga, Bathurst, Port Macquarie, Wagga Wagga
Salary
Salary:
Not provided
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 08, 2026
Flip Icon
Requirements
Requirements
  • A doctoral qualification relevant to literacy or education, with a recognised teaching qualification
  • A strong record of high-quality teaching and student-centred learning
  • An established or emerging research profile aligned to literacy, curriculum or pedagogy
  • The ability to build productive partnerships and contribute to academic leadership
Job Responsibility
Job Responsibility
  • Lead impactful literacy teaching and research
  • Teach across online and on-campus environments
  • Shape future teachers and education practice
  • Contribute to curriculum innovation
  • Build strong relationships with students and partners
  • Provide academic leadership in literacy education
  • Contribute to the School's research profile
  • Supervise higher degree research students
  • Actively engage with professional, community and government stakeholders
  • At Associate Professor level: significant academic leadership, research impact, and contribution to the broader discipline at national/international level
What we offer
What we offer
  • 17% superannuation
  • Fulltime
Read More
Arrow Right
New

Program Manager - Controls and Avionics Solutions

This position is based in Endicott, New York. New York and on-site work will be ...
Location
Location
United States , Endicott
Salary
Salary:
120874.00 - 205486.00 USD / Year
baesystems.com Logo
Baesystems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering, engineering or manufacturing management, or other discipline
  • Demonstrated ability for building strong customer/ stakeholder relationships
  • Strong communication, negotiation, and presentation skills
  • Ability to interpret data and make data-driven decisions
  • Highly adaptable with strong initiative
  • Demonstrated ability to lead and motivate cross-functional teams
  • Knowledge of the global aviation market and regulatory requirements and/ or military aviation market
Job Responsibility
Job Responsibility
  • Maintaining strong customer relationships and leading a multidisciplinary team to execute complex development programs within schedule and budget
  • Leadership and management oversight of a project team assuring that project’s financials, schedule, and technical objectives are met and that the highest level of customer satisfaction is achieved while meeting all contractual commitments
  • Work effectively and collaboratively with Engineering, Operations, and all Program Office functional leadership to assure deliveries continue to exceed customer commitments and achievement of financial commitments to the company
  • Manages, coordinates, plans, organizes, controls, integrates, and executes projects within the Military Aircraft Systems portfolio
  • Participates in the support of new business and in the development of proposals
What we offer
What we offer
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Health savings accounts
  • 401(k) savings plan
  • Disability coverage
  • Life and accident insurance
  • Employee assistance program
  • Legal plan
  • Discounts on home, auto, and pet insurance
  • Fulltime
Read More
Arrow Right
New

Finance Business Partner (Research)

Full Time, Fixed Term (12 months). Level 7 - $101,421 to $110,819 p.a. (plus 17%...
Location
Location
Australia , Wagga Wagga
Salary
Salary:
101421.00 - 110819.00 AUD / Year
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 02, 2026
Flip Icon
Requirements
Requirements
  • A degree in Accounting or Finance (professional accounting body membership is desirable)
  • Experience in project budgeting, forecasting and financial analysis
  • Background in management accounting or business partnering within complex environments
  • exposure to government funding or higher education is advantageous
  • Excellent stakeholder engagement skills, with the ability to work effectively with academics and researchers
  • Familiarity with business intelligence systems and dashboard reporting
Job Responsibility
Job Responsibility
  • Partner with academics to deliver strategic financial insights that enable research success
  • Directly influence world-class projects and decisions shaping the future of education and innovation
  • Lead initiatives that enhance financial governance, deliver accurate and timely reporting, and support key projects such as cost-pricing systems and research budgeting
  • Help build financial capability across the University, fostering collaboration and continuous improvement
What we offer
What we offer
  • Flexibility with a 35-hour work week
  • Access to hybrid work arrangements
  • 17% superannuation
  • Fulltime
Read More
Arrow Right
New

Associate Lecturer/ Lecturer in Oral Health

Make a real impact by educating future oral health professionals to serve the ur...
Location
Location
Australia , Wagga Wagga
Salary
Salary:
80046.00 - 134965.00 AUD / Year
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 16, 2026
Flip Icon
Requirements
Requirements
  • A qualification relevant to the discipline and appropriate to the level being applied for
  • Full registration (for teaching/research) as a Dentist or Oral Health Therapist with the Australian Health Practitioner Regulation Agency (Ahpra)
  • Excellent understanding of the clinical practice of oral health therapy, supported by a record of teaching and subject coordination relevant to the discipline and appropriate to the level being applied for
  • Evidence of the delivery of high quality student-centred learning and teaching in oral health therapy and/or general dentistry
  • A record of research activity or capability relevant to the discipline and appropriate to the level being applied for, as outlined in the position descriptions, may facilitate the progression of research opportunities
Job Responsibility
Job Responsibility
  • deliver high-quality teaching, clinical supervision and learning experiences in Oral Health
  • work with students in both clinical and preclinical settings while contributing to curriculum development, industry engagement and community partnerships
What we offer
What we offer
  • Generous support provided to assist with relocating to Riverina’s beautiful Wagga Wagga or surrounds
  • 17% superannuation
  • Fulltime
Read More
Arrow Right