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Quality Assurance, Monitoring & Testing Specialist 5

India, Pune · Job Posted April 24, 2025

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Job Description

The Central Testing function is primarily based out of Citi Service Centers in India. It is structured along three verticals: (1) M&T Execution, (2) M&T Automation, and (3) Strategy & Governance. The identified candidate for this role will be part of the M&T Execution, Control & Monitoring Design Assessment team.

Job Responsibility

  • Have a good understanding of the Risk & control framework and the underlying concepts on Risk Management
  • Assist in performing the Quality check on the monitoring reviews that are defined per ARCM (Activity, Risk, Control & Monitoring)
  • Document the quality fails, any learnings or issues that may arise and pass the feedback to the Supervisor
  • Monitor the compliance of control as appropriate to the regulatory requirement
  • Provide inputs during the Control & Monitoring Design Assessment (CMDA) to draft and define the procedures
  • Involved in the assessment of the timeliness, accuracy and completeness of the MCA (Manager Control Assessment) through controls
  • Coordinate the adherence to the MCA Standard through controls after the execution of a process
  • Collaborating with onshore and offshore teams understanding the process changes if any and participate in trainings, meetings & etc.. Escalate any control failures
  • Complete the quality check within a timely manner to complement the results submission timeline in the Risk & Control system
  • Assisting in the creation and maintenance of reports for control tracking and analysis
  • Identify risks across the business and organize cross-functional solutions
  • Challenge the status quo of existing controls & identify opportunities for enhancement
  • Additional duties as assigned

Requirements

  • 2-3 years of relevant work experience
  • Excellent written and verbal communication skills
  • Ability to perform under pressure
  • Ability to manage multiple tasks and priorities
  • Ability to function independently
  • Proficient in MS Office Word, Excel and PowerPoint applications
  • Bachelor’s/University degree

What we offer

  • Access to telehealth options, health advocates, confidential counseling
  • Expanded Paid Parental Leave Policy
  • Resources to manage financial well-being
  • Access to learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in the communities
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