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Quality Assurance, Monitoring & Testing Senior Analyst

https://www.citi.com/ Logo

Citi

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Location:
United Kingdom , Belfast

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The role involves supporting quality assurance monitoring and testing processes within Citi's Legal Risk & Control Team, focused on ensuring operational and compliance risk management programs. Key responsibilities include conducting quality testing, developing monitoring controls, strengthening risk frameworks, and participating in strategic initiatives for control enhancements. The position demands strong analytical skills, operational risk expertise, and proficiency in executing quality frameworks.

Job Responsibility:

  • Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
  • Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
  • Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
  • Develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
  • Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
  • Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
  • Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
  • Participate in strategic initiatives for control performance enhancements
  • Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
  • Take part in Control & Monitoring Design Assessment (CMDA) meetings
  • Identify any monitoring breaks and suggest enhancements.

Requirements:

  • Bachelor's/University degree
  • Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Strong analytical skills to evaluate complex risk and control activities and processes
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Strong problem-solving and decision-making skills
  • Ability to manage multiple tasks and priorities
  • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
What we offer:
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources.

Additional Information:

Job Posted:
November 21, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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