Quality Assurance, Monitoring & Testing Intermediate Analyst

• Work on Control processes that includes various types of activities - Entitlement Reviews, Data Surveillance, Banker Registrations, Personal Trading & Outside Activity, Mandatory Absence, LTFS, Financial Crime reporting, KYC Remediation, Manager Control Assessment etc
• Work closely with our Global/Regional sponsors/partners to ensure their requests/updates are completed in a timely manner and quality is maintained at all times
• Assisting the partners on various ad-hoc projects and audit request
• Partner with Supervisors in building a strong workflow system to deliver Client ready output
• Training team members, Quality Check, assisting Supervisor in smooth functioning and strengthening of day-to-day operations

• Demonstrable relevant experience in Financial Services and or within control functions
• Clear and concise written and verbal communication skills
• Good judgement and analytical skills
• Awareness of Citi’s basic Compliance policies and should maintain confidentiality (For internal candidate)
• Ability to work independently
• Strong relationship/partner skills, with the ability to coordinate with individuals from different departments, functions, geographies
• Pragmatic problem-solver with ability to identify and remediate root causes
• Self-motivated, highly adaptive, detail oriented, and demonstrated ability to work in a dynamic, fast-paced environment while still maintaining attention to detail and accuracy
• Organized, efficient and able to multi-task
• Proficient in Microsoft Excel with the ability to perform data analysis to assist in delivering and reporting management information and key metrics
• Must be able to work well under pressure and to prioritize workload in order to deliver results in timely manner ensuring the quality is maintained
• Should be well versed with MS-Office, preferably with advanced MS-Excel skills
• Bachelor’s/ University degree or equivalent professional qualification

Additional certificates in Risk / Information Security will be preferred