Quality Assurance, Monitoring & Testing Intermediate Analyst, Officer

• Execute monitoring and testing to assess the timeliness, accuracy and completeness of controls using Citi systems, in line with the applicable Policies, Procedure and Standards
• Supports the execution of control design assessments (CDAs) and the development of control monitoring and testing tools and associated procedures in line with the applicable Policies, Procedures and Standards
• Reperform and/or document any control failures, learnings or issues that may arise and provide feedback to the Team Lead
• Escalate any control failures to the Team Lead
• Complete quality checks within a timely manner and support accurate and timely submission of results in Citi’s Risk & Control system
• Coordinate the adherence to the MCA Standard through controls after the execution of a process
• Collaborate with Country Controls Assessment and Testing colleagues to understand any process changes and participate in trainings, meetings etc
• Assist in the creation and maintenance of reports for control tracking and analysis
• Identify risks across the business and organize cross-functional solutions
• Challenge the status quo of existing controls and identify opportunities for enhancement

• 4 - 6 years of relevant work experience in the Risk & Control domain, with experience in internal controls testing and monitoring and quality checks
• Good understanding of MCA (Managers Control Assessment) or equivalent risk and control frameworks and underlying risk management concepts required
• Experience in control design and monitoring/testing tool design preferable, but not essential
• Demonstrated analytical skills with follow-up and problem-solving capability
• Excellent written and verbal communication skills
• Ability to perform under pressure and manage multiple tasks and priorities
• Ability to function independently and collaborate effectively with colleagues of different seniorities
• Proficient in MS Word, Excel, PowerPoint, and SharePoint
• Bachelor’s/University degree preferred

Experience in control design and monitoring/testing tool design