Quality Assurance, Monitoring & Testing Associate Analyst

• Assist in performing monitoring and testing activities
• Documents policy and procedure within regulatory requirements in addition to Information Security policies and procedures
• Drafts communications, including content for alerts, emails, collaborate, newsletters, etc. ensuring that trainings and communications are meaningful and easy to understand
• Updates project tasks regularly and accurately
• Prioritizes and completes deliverables timely
• Facilitates conference calls
• Additional duties as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

• Minimum of 0-2 years of relevant experience
• Bilingual English/Spanish Preferred
• Self-motivated and detail oriented
• Ability to work in a team environment, listen, and work well with others
• Good understanding of how the team interacts with others in accomplishing the objectives of the area
• Good attention to detail with the ability to interpret data and organize information
• Understanding of control related functions in the financial industry
• Understanding of compliance laws, rules, regulations, and best practices
• Understanding of Citi's Policies, Standards, and Procedures
• Good verbal and written communication skills
• Ability to manage multiple tasks and priorities
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
• Bachelor's/University degree or equivalent experience

Bilingual English/Spanish

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
• discretionary and formulaic incentive and retention awards