Quality Assurance, Monitoring & Testing Analyst, Citi

Citi

Location:
India, Chennai

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks. Citi's Risk Management organization oversees risk-taking activities and assesses risks and issues independently

Job Responsibility:

Support in performing the monitoring review that augment the principles defined per PRCM (Process, Risk, Control & Monitoring)
Support in the end-to-end monitoring and testing of the controls as defined in Risk Management policy
Participate in strategic initiatives for control performance enhancement
Involve in Control Design Assessment (CDA) meetings
Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
Help to identify any monitoring/testing breaks and suggest enhancements
Assisting in the creation and maintenance of reports for control tracking and analysis
Help to identify risks across the business and organize cross-functional solutions
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

Minimum of 3 years of relevant experience
Ability to identify, measure, and manage key risks and controls
Good knowledge in the development and execution of controls
Experience in control-related functions in the financial industry
Experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Good analytical skills to evaluate complex risk and control activities and processes
Good verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Problem-solving and decision-making skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word

What we offer:

Programs and services for physical and mental well-being
Paid Parental Leave Policy
Training and development resources
Generous paid time off packages
Resources and tools to volunteer in the communities where employees live and work

Additional Information:

Job Posted:
October 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Quality Assurance, Monitoring & Testing Analyst