Quality Assurance, Monitoring & Testing Analyst 2, Citi

Citi

Location:
India, Chennai

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Central Control Capabilities function is responsible for driving Monitoring & Testing (M&T) of key controls across the enterprise. It comprises of four groups: (1) Control Assessment, (2) Call Listening, (3) Central Testing, and (4) Strategy, Governance & Automation (SG&A). This role is part of the Central Testing team. The Control Assessment and Central Testing functions partner with the Control Owners and the In-business Control Teams to conduct all the M&T activities for the key controls in scope. The Central Testing function is primarily based out of Citi Service Centers in India. It is structured along three verticals: (1) M&T Execution, (2) M&T Automation, and (3) Strategy & Governance. The identified candidate for this role will be part of the M&T Execution team.

Job Responsibility:

Have a good understanding of the Risk & control framework and the underlying concepts on Risk Management
Assist in performing the Quality check on the monitoring reviews that are defined per ARCM (Activity, Risk, Control & Monitoring)
Document the quality fails, any learnings or issues that may arise and pass the feedback to the Supervisor
Monitor the compliance of control as appropriate to the regulatory requirement
Provide inputs during the Control & Monitoring Design Assessment (CMDA) to draft and define the procedures
Involved in the assessment of the timeliness, accuracy and completeness of the MCA (Manager Control Assessment) through controls
Coordinate the adherence to the MCA Standard through controls after the execution of a process
Collaborating with onshore and offshore teams understanding the process changes if any and participate in trainings, meetings & etc.. Escalate any control failures
Complete the quality check within a timely manner to complement the results submission timeline in the Risk & Control system
Assisting in the creation and maintenance of reports for control tracking and analysis
Identify risks across the business and organize cross-functional solutions
Challenge the status quo of existing controls & identify opportunities for enhancement
Additional duties as assigned

Requirements:

5+ to 7 years of relevant work experience in Risk & Control domain viz. internal control/ quality check/ monitoring is required
Past experience in control/ monitoring design would be an added preference but not essential
Demonstrated analytical skills with follow-up and problem-solving capability
Excellent written and verbal communication skills
Ability to perform under pressure
Ability to manage multiple tasks and priorities
Ability to function independently
Proficient in MS Office Word, Excel, Power BI, Tableau and PowerPoint applications
Bachelor’s/University degree

Additional Information:

Job Posted:
July 29, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Quality Assurance, Monitoring & Testing Analyst 2