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Quality Assurance, Monitoring & Testing Analyst 1

https://www.citi.com/ Logo

Citi

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Location:
Philippines , City of Taguig, Metro Manila

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.

Job Responsibility:

  • Assist in performing the QA, monitoring and testing reviews
  • Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
  • Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
  • Help to identify any monitoring breaks and suggest enhancements
  • Assisting in the creation and maintenance of reports for control tracking and analysis
  • Help to identify risks across the business and organize cross functional solutions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Requirements:

  • Minimum of 0-2 years of relevant experience
  • Self-motivated and detail oriented
  • Good understanding of how the team interacts with others in accomplishing the objectives of the area
  • Good knowledge in the development and execution for controls
  • Experience in control related functions in the financial industry
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Good analytical skills to evaluate complex risk and control activities and processes
  • Good verbal and written communication skills
  • Ability to manage multiple tasks and priorities
  • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
  • Bachelor's/University degree or equivalent experience
What we offer:
  • Programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling
  • Expanded Paid Parental Leave Policy
  • Resources to manage financial well-being and help plan for the future
  • Access to an array of learning and development resources
  • Variety of programs that help employees balance their work and life, including generous paid time off packages
  • Resources and tools to volunteer in the communities

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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