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Quality Assurance, Monitoring & Testing Analyst 1 - Officer

India, Mumbai · Job Posted January 13, 2026

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Job Description

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks. This role will report a Quality Assurance, Monitoring & Testing Manager, Independent Compliance Risk Management (ICRM) Control Monitoring & Testing. This is a new team to be created within the ICRM Controls organization, with responsibility for objectively testing ICRM's own controls within the MCA.

Job Responsibility

  • Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
  • Assist in performing the QA, monitoring and testing reviews
  • Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
  • Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
  • Help to identify any monitoring breaks and suggest enhancements
  • Assisting in the creation and maintenance of reports for control tracking and analysis
  • Help to identify risks across the business and organize cross functional solutions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Requirements

  • Minimum of 0-2 years of relevant experience
  • Self-motivated and detail oriented
  • Good understanding of how the team interacts with others in accomplishing the objectives of the area
  • Good knowledge in the development and execution for controls
  • Experience in control related functions in the financial industry
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Good analytical skills to evaluate complex risk and control activities and processes
  • Good verbal and written communication skills
  • Ability to manage multiple tasks and priorities
  • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
  • Bachelor's/University degree or equivalent experience
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