Quality Assurance, Monitoring and Testing Analyst, Citi

Citi

Location:
Philippines, City of Taguig

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Quality Assurance, Monitoring & Testing Analyst responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.

Job Responsibility:

Assist in performing the monitoring review that augment the principles defined per ARCM (Activity, Risk, Control & Monitoring)
Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
Participate in strategic initiatives for control performance enhancement
Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
Help to identify any monitoring breaks and suggest enhancements
Assisting in the creation and maintenance of reports for control tracking and analysis
Help to identify risks across the business and organize cross functional solutions
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup

Requirements:

Minimum of 2 years of relevant experience
Team management experience
Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
Good understanding of how the team interacts with others in accomplishing the objectives of the area
Good knowledge in the development and execution for controls
Experience in control related functions in the financial industry
Experience in executing sustainable solutions
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi's Policies, Standards, and Procedures
Good analytical skills to evaluate complex risk and control activities and processes
Good verbal and written communication skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
Bachelor's/University degree or equivalent experience
Night shift schedule

Nice to have:

Strong leadership potential
Self-motivated and detail oriented

What we offer:

Access to telehealth options, health advocates, confidential counseling
Expanded Paid Parental Leave Policy
Resources to manage financial well-being and help plan for the future
Access to learning and development resources
Generous paid time off packages
Resources and tools to volunteer in the communities

Additional Information:

Job Posted:
September 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Quality Assurance, Monitoring and Testing Analyst