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Quality Assurance, Monitoring and Testing Analyst

Philippines, City of Taguig, Metro Manila · Job Posted November 07, 2025
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Job Description

Quality Assurance, Monitoring & Testing Analyst responsible for assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes development and execution of Monitoring and Testing for controls, control design assessment, design of operational effectiveness for monitoring & testing tools, and execution of monitoring/testing tools to assess effectiveness of key controls.

Job Responsibility

  • Assist in performing the QA, monitoring and testing reviews
  • Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
  • Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
  • Help to identify any monitoring breaks and suggest enhancements
  • Assisting in the creation and maintenance of reports for control tracking and analysis
  • Help to identify risks across the business and organize cross functional solutions
  • Appropriately assess risk when business decisions are made
  • Drive compliance with applicable laws, rules and regulations
  • Adhere to Policy and apply sound ethical judgment
  • Escalate, manage and report control issues with transparency

Requirements

  • Minimum of 0-2 years of relevant experience
  • Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
  • Good understanding of how the team interacts with others in accomplishing the objectives of the area
  • Good knowledge in the development and execution for controls
  • Experience in control related functions in the financial industry
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi's Policies, Standards, and Procedures
  • Good analytical skills to evaluate complex risk and control activities and processes
  • Good verbal and written communication skills
  • Ability to manage multiple tasks and priorities
  • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
  • Bachelor's/University degree or equivalent experience

Nice to have

Self-motivated and detail oriented

What we offer

  • Access to telehealth options, health advocates, confidential counseling
  • Expanded Paid Parental Leave Policy
  • Programs to manage financial well-being and help plan for the future
  • Access to learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in communities

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  • Help to identify any monitoring breaks and suggest enhancements
  • Assisting in the creation and maintenance of reports for control tracking and analysis
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  • Assist in performing the QA, monitoring and testing reviews
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  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
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  • Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
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  • Help to identify any monitoring breaks and suggest enhancements
  • Assisting in the creation and maintenance of reports for control tracking and analysis
  • Help to identify risks across the business and organize cross functional solutions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
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Individuals in Quality Assurance, Monitoring & Testing are responsible for the a...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 0-2 years of relevant experience
  • self-motivated and detail oriented
  • good understanding of how the team interacts with others in accomplishing the objectives of the area
  • good knowledge in the development and execution for controls
  • experience in control related functions in the financial industry
  • understanding of compliance laws, rules, regulations, and best practices
  • understanding of Citi’s Policies, Standards, and Procedures
  • good analytical skills to evaluate complex risk and control activities and processes
  • good verbal and written communication skills
  • ability to manage multiple tasks and priorities
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  • Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
  • assist in performing the QA, monitoring and testing reviews
  • help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
  • involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
  • help to identify any monitoring breaks and suggest enhancements
  • assisting in the creation and maintenance of reports for control tracking and analysis
  • help to identify risks across the business and organize cross functional solutions
  • appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.
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Individuals in Quality Assurance, Monitoring & Testing are responsible for the a...
Location
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India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 0-2 years of relevant experience
  • Self-motivated and detail oriented
  • Good understanding of how the team interacts with others in accomplishing the objectives of the area
  • Good knowledge in the development and execution for controls
  • Experience in control related functions in the financial industry
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Good analytical skills to evaluate complex risk and control activities and processes
  • Good verbal and written communication skills
  • Ability to manage multiple tasks and priorities
Job Responsibility
Job Responsibility
  • Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
  • Assist in performing the QA, monitoring and testing reviews
  • Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
  • Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
  • Help to identify any monitoring breaks and suggest enhancements
  • Assisting in the creation and maintenance of reports for control tracking and analysis
  • Help to identify risks across the business and organize cross functional solutions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
  • Fulltime
Read More
Arrow Right

Quality Assurance, Monitoring & Testing Analyst 1

Individuals in Quality Assurance, Monitoring & Testing are responsible for the a...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 0-2 years of relevant experience
  • Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
  • Good knowledge in the development and execution for controls
  • Experience in control related functions in the financial industry
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi's Policies, Standards, and Procedures
  • Good analytical skills to evaluate complex risk and control activities and processes
  • Good verbal and written communication skills
  • Ability to manage multiple tasks and priorities
  • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
Job Responsibility
Job Responsibility
  • Assist in performing the QA, monitoring and testing reviews
  • Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
  • Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
  • Help to identify any monitoring breaks and suggest enhancements
  • Assisting in the creation and maintenance of reports for control tracking and analysis
  • Help to identify risks across the business and organize cross functional solutions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup
  • Fulltime
Read More
Arrow Right

Quality Assurance, Monitoring & Testing Analyst 1

Individuals in Quality Assurance, Monitoring & Testing are responsible for the a...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 0-2 years of relevant experience
  • Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
  • Good knowledge in the development and execution for controls
  • Experience in control related functions in the financial industry
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi's Policies, Standards, and Procedures
  • Good analytical skills to evaluate complex risk and control activities and processes
  • Good verbal and written communication skills
  • Ability to manage multiple tasks and priorities
  • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
Job Responsibility
Job Responsibility
  • Assist in performing the QA, monitoring and testing reviews
  • Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
  • Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
  • Help to identify any monitoring breaks and suggest enhancements
  • Assisting in the creation and maintenance of reports for control tracking and analysis
  • Help to identify risks across the business and organize cross functional solutions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup
  • Fulltime
Read More
Arrow Right