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Quality Assurance Manager

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Amgen

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Location:
Singapore , Tuas

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

This role shall reports to Site Quality Head.

Job Responsibility:

  • Act as site SME and business process owner for training and Learning Management System and represent Singapore site in the Learning and Performance global network
  • Lead and mentor staff in Team
  • Support SME and Functional Area Managers as clients of training process, provide infrastructure for training material development and effective deployment and monitoring
  • Plan, coordinate, implement and monitor GMP training programs and initiatives
  • Assist in investigations and CAPAs by identifying human performance factors and improvement opportunities
  • Provide Training impact and assignment requirements to SOP revisions and Change Controls
  • Represent Training program in internal and external inspections representing areas of responsibility. Ensure training records are accurate and readily available during inspections
  • Ensure training related metrics and KPIs are monitored and analyzed for site management review and corporate management reviews
  • Manage New Hire Orientation training and scheduling
  • Support Quality Systems activities
  • Partner with ASM Quality leadership to define and execute strategic priorities
  • Coordinate governance forums and ensure timely follow-up on goals and other action items
  • Drive initiatives related to Safety, Quality, and Compliance as foundational priorities
  • Govern, Drive and Monitor progress on ASM Quality ideation and projects. Represent ASM for Quality CI and AI network
  • Ensure key performance metrics are monitored at Site QLT level for early identification of risks and weak signals
  • Champion initiatives under Continuous Improvement + AI and Digital projects
  • Act as liaison between Quality sub-functions (QA, QC, MSQA, Compliance/QMS) and other site functions
  • Support talent retention and staff development processes for ASM Quality
  • Prepare dashboards, and presentations for internal and external stakeholders
  • Champion initiatives to promote staff engagement programs

Requirements:

  • Doctorate degree
  • Master’s degree and 2 years of directly related experience
  • Bachelor’s degree and 4 years of directly related experience
  • Diploma and 8 years of directly related experience
  • 8+ years of experience in the pharmaceutical industry
  • Training experience in GMP environment preferred
  • Proven leadership in cross-functional project management and strategic planning
  • Strong communication, influencing, and stakeholder management skills
  • Familiarity with compliance frameworks (EMA, HSA, FDA) and GMP standards
What we offer:
  • Vast opportunities to learn and move up and across our global organization
  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Additional Information:

Job Posted:
January 20, 2026

Work Type:
On-site work
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