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Glean is looking for a talented Quality Assurance Manager to join our rapidly expanding, VC-backed startup. Glean is the work assistant with intuition. Find exactly what you need, right when you need it so you and your team can get big things done. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed. As the QA Manager, you would be responsible for all aspects of Quality Assurance at Glean, from setting up test strategies and processes to managing qualification of all product releases to building a world class QA team
Job Responsibility:
Develop a deep understanding of the product from both the customer’s perspective and its underlying technical principles and architecture
Collaborate with geographically diverse, cross-functional teams to define and implement the overall product testing strategy and processes
Manage the qualification of all product releases across environments
Act as the voice of quality within the company, championing a metrics-driven culture of continuous improvement
Advocate for and rigorously incorporate quality best practices across the organization
Lead a QA team focusing on employee growth through: Career development
Coaching and mentoring
Guiding senior engineers to maximize their potential
Defining goals and personal development plans
Performing evaluations and collaborating with employees on objectives
Retaining top talent
Grow the team by building a diverse group skilled in both manual and automated testing across all relevant testing types
Implement checks and balances to ensure high-quality, productive work while preventing burnout through efficient time management
Drive the implementation and continuous improvement of test automation initiatives
Requirements:
Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent
10+ years of industry experience, including at least 2 years in QA management
Experience with SaaS enterprise software qualification on AWS, Azure, or GCP (preferred)
Experience with fast-paced development cycles involving multiple releases per week
Experience building and maintaining strong quality practices and processes
Experience hiring, developing, and managing teams in various testing modalities (manual and automated)
Hands on programming skills in Python or Java
Deep understanding of testing framework architecture (page objects, custom assertions, reporting integrations)
Strong experience with modern testing tools (Selenium, Playwright, Cypress etc) and API testing frameworks