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The Quality Assurance (QA)Learning Experience Designer actively engages in the review, design, development, and implementation of learning products (e.g., academic programs and courses, short courses, micro-credentials), working closely with strategic partners and vendors; this includes the quality review of new learning content, as well as the search for suitable existing learning content within Adtalem's owned content repositories and learning content management systems. The QA Learning Experience Designer has a working knowledge of digital learning product design and development theories, processes, best practices, and trends, integrating that knowledge to enhance the student learning experience by leveraging contemporary learning design principles, applying flexible approaches, and driving strategic innovation to anticipate, meet, and exceed partner needs.
Job Responsibility:
Actively engages in the review, design, development, and implementation of learning products
Ensures the learning content developed for online/hybrid course delivery is of the highest quality possible and supports student mastery of learning outcomes
Ensures learning content adheres to quality standards, program/product design decisions, business requirements, and academic expectations
Works closely with curriculum authors and subject matter experts to review content, storyboards, and related instructional elements
Actively engages in the learning content creation review for multiple delivery contexts
Coordinates and/or participates in program design and development meetings
Works collaboratively with subject matter experts, academic and business representatives, marketing professionals, educational media specialists, and shared services staff
Works with little or no supervision on all assigned learning products
Works collaboratively with others to establish project management plans
Maintains a working knowledge of learning experience design, online learning, instructional design and technology, adult learning theory, and andragogy/pedagogy
Applies research skills to assess current and prospective technologies and innovative products
Reviews or selects learning resources in collaboration with the academic team
Designs learner experiences for the integration of text, graphics, animations, videos, and interactions
Ensures project timelines are met and deliverables meet quality expectations
Collaborates with key stakeholders to create instructional material
Adapts to rapidly changing project timelines and deliverables
Performs other duties as assigned
Complies with all policies and standards
Requirements:
Master's Degree Required
Three (3) plus years of learning experience design work, with specific experience in conceptualizing, designing, and creating learning experiences for adult learners a plus
Experience working with third-party vendors and independent contractors
Experience managing budgets and ensuring adherence to budget limitations
Experience working with higher education professionals
Expertise in at least one of the following: instructional design, instructional technology, contemporary theories and methods of learning experience creation, learning management systems, learning content management systems, application of technological innovations to enhance learning and mastery of outcomes
Experience developing with tools such as Adobe Captivate and Articulate Storyline/Studio a plus
Successful experience in relationship management across a range of partners
Be able to evaluate vendor, contractor, and SME contributions to ensure all learning products meet and/or exceed Adtalem standards of excellence
Be a skilled communicator and collaborator, able to handle criticism, actively participate in design meetings, and deliver highly engaging learning assets
Possess a working knowledge of contemporary and innovative principles of instructional design, curriculum development, and educational technology
Possess solid written and verbal communication skills
Have strong knowledge of Microsoft Office suite
Be committed to results and consistently demonstrate accountability in all areas of responsibility
Possess strong organizational skills and have a history of positive results achieved collaboratively
Nice to have:
PhD Preferred
Experience developing with tools such as Adobe Captivate and Articulate Storyline/Studio a plus
What we offer:
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays
Eligible to participate in an annual incentive program