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Quality Assurance Learning Experience Designer

United States, Lisle 61720.78 - 108334.92 USD / Year · Job Posted January 03, 2026
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Job Description

The Quality Assurance (QA) Learning Experience Designer actively engages in the review, design, development, and implementation of learning products (e.g., academic programs and courses, short courses, micro-credentials), working closely with strategic partners and vendors; this includes the quality review of new learning content, as well as the search for suitable existing learning content within Adtalem's owned content repositories and learning content management systems. The QA Learning Experience Designer has a working knowledge of digital learning product design and development theories, processes, best practices, and trends, integrating that knowledge to enhance the student learning experience by leveraging contemporary learning design principles, applying flexible approaches, and driving strategic innovation to anticipate, meet, and exceed partner needs.

Job Responsibility

  • Actively engages in the review, design, development, and implementation of learning products
  • Works closely with strategic partners and vendors
  • Includes the quality review of new learning content, as well as the search for suitable existing learning content within Adtalem's owned content repositories and learning content management systems
  • Manages multiple reviews during different stages of development, each with varying requirements and milestones
  • Works with a range of internal and external academic experts, product development staff, vendors, and institutional representatives to ensure adherence to quality standards, product design decisions, business requirements, and academic expectations
  • Ensures the learning content developed for online/hybrid course delivery is of the highest quality possible and supports student mastery of learning outcomes
  • Works closely with curriculum authors and subject matter experts to review content, storyboards, and related instructional elements for incorporation into the courses
  • Actively engages in the learning content creation review for multiple delivery contexts
  • Coordinates and/or participates in program design and development meetings as needed
  • Works collaboratively with subject matter experts, academic and business representatives, marketing professionals, educational media specialists, and shared services staff to design review, develop, and implement learning solutions
  • Works with little or no supervision on all assigned learning products at the course and program levels
  • Works collaboratively with others to establish project management plans
  • Maintains a working knowledge of learning experience design, online learning, instructional design and technology, adult learning theory, and andragogy/pedagogy to support program and course development
  • Applies research skills to assess current and prospective technologies and innovative products to enhance the student experience in the online classroom
  • Reviews or selects learning resources in collaboration with the academic team
  • Designs learner experiences for the integration of text, graphics, animations, videos, and interactions for these offerings
  • Ensures project timelines are met and deliverables meet quality expectations of the institution
  • Collaborates with key stakeholders to create instructional material in a visually dynamic, engaging, and interactive format, while offering suggestions to enhance student engagement and learning
  • Adapts to rapidly changing project timelines and deliverables
  • Performs other duties as assigned
  • Complies with all policies and standards

Requirements

  • Master's Degree Required
  • Three (3) plus years of learning experience design work, with specific experience in conceptualizing, designing, and creating learning experiences for adult learners a plus
  • Experience working with third-party vendors and independent contractors
  • Experience managing budgets and ensuring adherence to budget limitations
  • Experience working with higher education professionals
  • Expertise in at least one of the following: instructional design, instructional technology, contemporary theories and methods of learning experience creation, learning management systems, learning content management systems, application of technological innovations to enhance learning and mastery of outcomes
  • Experience developing with tools such as Adobe Captivate and Articulate Storyline/Studio a plus
  • Successful experience in relationship management across a range of partners
  • Be able to evaluate vendor, contractor, and SME contributions to ensure all learning products meet and/or exceed Adtalem standards of excellence
  • Be a skilled communicator and collaborator, able to handle criticism, actively participate in design meetings, and deliver highly engaging learning assets
  • Possess a working knowledge of contemporary and innovative principles of instructional design, curriculum development, and educational technology
  • Possess solid written and verbal communication skills
  • Have strong knowledge of Microsoft Office suite
  • Be committed to results and consistently demonstrate accountability in all areas of responsibility
  • Possess strong organizational skills and have a history of positive results achieved collaboratively

Nice to have

  • PhD Preferred
  • Experience developing with tools such as Adobe Captivate and Articulate Storyline/Studio a plus

What we offer

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Adtalem’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays
  • Eligible to participate in an annual incentive program

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