Quality Assurance Leader Job at Aramex

Director, Product Quality Leader

This individual will serve as a technical quality expert for one or more product...

Location

United States

Salary:

164000.00 - 225500.00 USD / Year

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

BA/BS in life sciences or related field required
Advanced degree desirable
12+ years of experience with Biotechnology, Pharmaceutical, Medical Device or other, highly regulated, industry
Preferred experience in biologics product development and licensure or technical support
Experience in both clinical and commercial phases of product lifecycle is highly desirable
Experience supporting combination products across clinical and commercial stages, including device quality considerations, is a plus
Excellent interpersonal and communications skills
Demonstrated strong leadership capability
Experience with influencing diverse stakeholders and driving accountability and decision-making in a highly matrixed, cross-functional environment
Highly capable of building strong, effective working teams

Job Responsibility

Serve as a technical quality expert for one or more products during clinical development through post-commercialization
Make technical quality-related decisions
Serve as the single point of contact on the CMC team for all quality functions, risks and issues
Provide efficient and effective quality leadership of CMC-related strategic activities
Drive associated quality decisions
Participate fully in CMC team meetings and other relevant technical forums
Partner with CMC Team and the Quality organization to identify, develop and prioritize long-term product strategies/initiatives
Accountable for creation of the product-specific Quality strategy
Lead the cross-functional Quality Partner Team (QPT) supporting Quality-related CMC deliverables
Own and manage the product quality risk register

What we offer

Discretionary annual bonus
Discretionary stock-based long-term incentives
Paid time off
Company-sponsored medical, dental, vision, and life insurance plans

Fulltime

Manager, Software Quality Assurance

The PC/Flex team at Hewlett Packard Enterprise is seeking a Manager, Software Qu...

Location

United States , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Significant work experience as a software quality engineering leader or similar position working across multiple stakeholder organizations
Knowledge of complete SDLC and experience in software testing methodology, tools, test planning and test execution
Strong coding skills
troubleshooting and analytical skills for performing root cause analysis
Ability to effectively work with stakeholders in multiple engineering teams for defect investigation, root cause analysis, and implementation of corrective/preventative actions
Knowledge of tools and processes for regression, scale, and performance testing
Ability to write clear test specifications
Experience working in continuous integration and continuous delivery
Strong foundation in designing, developing engineering products and services and delivering with highest quality
Solid experience in testing applications running on premise, or in the cloud

Job Responsibility

Enhance and lead the quality engineering team to ensure the teams deliver high quality, performant, accurate and reliable automation
Provide technical leadership and guidance to the quality engineering members
Supervise the development of Test Plans, Test cases, test procedures for testing and automation
Lead in code reviews and ensure that code is high quality
Apply expert subject matter knowledge to manage staff activities in solving most complex business/technical issues within established policies
Manage activities of non-exempt/exempt individual contributors and/or managers
Act as a key advisor to senior management on the development of overall policies and long-term goals of the organization
Plan, manage and monitor high-end operational/tactical activities of Staff
Staff members' primary focus is on either high-end tactical or broad strategic issues or a combination of both
Recruit and support development of direct staff members

What we offer

Health & Wellbeing programs
Comprehensive suite of benefits that support physical, financial, and emotional wellbeing
Personal & Professional Development programs
Career development opportunities including programs catered to helping you reach career goals
Unconditional Inclusion practices that celebrate individual uniqueness.

Fulltime

Director of Engineering, Quality Assurance

Leads a large Engineering organization focused on Quality Assurance for new deve...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First level university degree or equivalent experience required
15 or more years of related work experience in Quality Assurance engineering
10 years of people management experience
Strong software development skills, including automation and tooling related to systems under test
Ability to apply Artificial Intelligence (AI) to accelerate delivery of products while increasing quality
Strong leadership skills, including coaching, team-building, and conflict resolution
Organizational and strategic management skills, including budget and business planning and forecasting
Strong analytical and problem solving skills
Ability to manage human capital across multiple geographies and organizations
Advanced communication skills

Job Responsibility

Provides direct and ongoing strategic leadership for the Hybrid Cloud Quality Assurance organization
Creates strategic and tactical operations and resource plans, goals, and priorities
Manages headcount, deliverables, schedules, and costs for the organization
Engages with program managers, marketing, supply chain, technical leaders and executives to communicate program status
Manages senior relationships and escalated issues with outsourced partners and suppliers
Identifies opportunities for and drives organizational initiatives and programs to support business process improvements
Provides overall people-care management for direct reports

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Quality Assurance Specialist for Contact Centre

We are looking for our next QA specialist for Contact Centre, main activities in...

Location

Mexico , Ciudad de México

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience on Contact Centre: Quality Assurance supervisor or similar
1-3+ years of experience in a Contact Center environment, preferably in a Quality Assurance (QA) or Coaching role
Demonstrable prior experience monitoring and evaluating customer interactions (calls, emails, chat)
Experience conducting calibration sessions with leadership and training teams is highly desirable
Exceptional Attention to Detail: Must be meticulous in evaluating interactions against complex criteria
Strong Analytical and Critical Thinking Skills: The ability to be objective and data-driven in assessments
Outstanding Communication Skills (Written and Verbal): Essential for delivering clear, constructive, and professional feedback to agents and creating comprehensive reports for management
Coaching and Interpersonal Skills: The capacity to deliver feedback empathetically and motivate agents to improve their performance
Time Management and Organization: Ability to manage a high volume of monitoring tasks and meet deadlines
Problem-Solving: Proactive approach to identifying and proposing solutions for quality or process gaps

Job Responsibility

Monitor and evaluate agent-customer interactions (calls, emails, chat, etc.) to assess adherence to quality standards, policies, and procedures
Conduct call monitoring and scoring using established quality scorecards and evaluation criteria
Provide constructive and actionable feedback to contact center agents based on evaluation findings to drive performance improvement
Participate in calibration sessions with team leaders and trainers to ensure consistency and objectivity in the evaluation process
Analyze quality metrics (e.g., quality scores, Customer Satisfaction (CSAT), First Contact Resolution (FCR)) to identify trends, root causes of issues, and areas for improvement
Prepare comprehensive quality reports and performance analyses for management and relevant stakeholders
Collaborate with the Training and Coaching teams to develop and recommend targeted training programs based on identified skill and knowledge gaps
Assist in the development and maintenance of quality assurance standards, scorecards, and process documentation (SOPs)
Ensure agents comply with regulatory requirements and company policies related to customer interactions and data privacy
Identify and report systemic operational or process issues that impact customer experience or agent performance

Fulltime

Senior Manager, Quality Assurance & Operations Excellence

The Senior Manager, Performance Improvement & Development (SMPID), Residential O...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Advanced in MS PPT including dynamic elements, such as videos, visually represented data, and interactive modules
Advanced in MS Excel including PivotTables, VLOOKUP, INDEX/MATCH and Data Tables
Skills in facilitating improvement strategies, managing quality improvement teams and complex projects
Ability to communicate and train all levels of the organization
Aptitude to analyze data and prepare reports of findings
Practical application of statistical methods and tools
Advanced knowledge of MS Teams platform
Ability to develop and deliver virtual and in-person presentations and training classes
Advanced knowledge of systems including GXP, BuildingLink, Digital Learning Zone, MHUB, MESH, TrueView, Land-It, Just Report It, Gallup Online, Transcendent, Marriott Asset Library, 4DX, Tableau
Travel 30% to 50%

Job Responsibility

Responsible for implementing property scorecards to measure
Responsible for initiating problem-solving communication with property senior leadership team when necessary, in order to ensure continent success
Responsible for sharing best practices within continent
Responsible for training and development of new property Leaders on Residential specific training including quality tools
Responsible for learning execution including in person and virtual training
Responsible for providing support prior to an opening and leading countdown process for residential openings
Responsible for distribution of digital Personalized Service Flashcards
Responsible for developing and maintaining all scorecards/dashboards
Responsible for auditing and maximizing usage of all systems
Responsible for Owner Engagement Survey sample, daily participation reporting, bi-annual impact plan audit

What we offer

Equal opportunity employer
Rich blend of culture, talent, and experiences
Fosters an environment of inclusion
Dedicated to non-discrimination on any protected basis

Fulltime

Quality Assurance and Operations Lead

A well-established UK food business supplying major retailers is seeking an expe...

Location

United Kingdom , West Midlands

Salary:

43000.00 - 46000.00 GBP / Year

Zest Food Jobs

Expiration Date

Until further notice

Requirements

Proven experience managing sizeable Quality teams in food manufacturing, ideally 20+ reports or across multiple shifts
Strong working knowledge of BRC, HACCP, food safety legislation, and retailer expectations
A confident leader able to inspire teams, manage performance, and build skills and accountability
Excellent communicator who works well cross-functionally and drives solutions, not just reports problems
Highly organised, proactive, and committed to continuous improvement and operational excellence

Job Responsibility

Lead, manage, and develop a large Quality team (20+ staff), ensuring strong performance, engagement, and capability development
Maintain and continuously improve the site's food safety and quality systems in line with BRC, HACCP, legal, and retailer requirements
Oversee internal and external audits, ensuring robust corrective and preventative actions
Lead investigations into non-conformances and drive root cause and preventative measures
Work collaboratively with production and other site functions to improve results and implement best practice
Deliver coaching and training to support a strong and sustainable quality culture
Champion continuous improvement initiatives across the site

Fulltime

Quality Assurance Engineering Manager

Aruba, a Hewlett Packard Enterprise company, is seeking a Quality Assurance Engi...

Location

Puerto Rico , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electrical Engineering, Computer Science, or a related field (advanced degree preferred)
10+ years of relevant work experience, including 5+ years in a people management role
Proven experience in quality assurance, hardware/software testing, and customer escalation management, preferably in the networking or data center industry
Strong knowledge of hardware testing and validation processes, including optical interconnect standards, thermal profile characterization, and high-speed fabric interconnects for AI-enabled data centers
Proficiency in software testing for device drivers, BIOS, firmware, and hardware/software integration
Familiarity with CPU performance characterization, memory tuning, and platform optimization techniques
Experience with automated testing frameworks, tools, and methodologies
Advanced leadership capabilities, including team building, coaching, conflict resolution, and strategic workforce planning
Experience managing globally distributed teams and fostering cross-functional collaboration
Strong project management skills, including resource prioritization, risk management, and budget oversight

Job Responsibility

Lead and manage the Platform Validation & Customer Escalation Team, including individual contributors and subordinate managers, to ensure product quality and customer satisfaction
Act as the key point of escalation for complex technical issues, working cross-functionally with internal teams to resolve customer challenges effectively
Foster a culture of continuous improvement, innovation, and collaboration within the team
Oversee quality assurance processes for hardware modules (e.g., chassis, line cards, ASICs, transceivers, memory, power controllers) and software components (e.g., device drivers, BIOS, firmware)
Develop and implement rigorous testing frameworks to ensure platform performance, scalability, and reliability
Collaborate with engineering teams to validate designs and ensure hardware/software compatibility
Manage and resolve high-priority customer escalations by identifying root causes and implementing long-term solutions
Collaborate with technical leaders, program managers, and support teams to deliver timely, effective resolutions to customer-reported issues
Utilize insights from escalations to drive product and process improvements, reducing future customer-impacting incidents
Manage headcount, deliverables, schedules, and budgets for quality assurance activities and customer escalations

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Quality Assurance, Monitoring and Testing Manager

Individuals in Quality Assurance, Monitoring & Testing are responsible for the a...

Location

India , Pune; Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8 + years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Project management and governance experience with demonstrated ability to achieve and exceed critical milestones
Ability to foster working relationships with other leaders across multiple lines of business
Management responsibility of a team
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures

Job Responsibility

Accountable for managing and overseeing a small team of employees
Ensure delivery of results and contribute to the formulation of procedures
Help support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
Help conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy

Fulltime

Quality Assurance Leader

Aramex

Location:

Category:
Quality Control

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 25, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Quality Assurance Leader

Aramex

Location:

Category:Quality Control

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 25, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Director, Product Quality Leader

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Job Posted:
March 25, 2026