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Quality Assurance Inspector

United States, Fairfield Employment contract 19.25 USD / Hour · Job Posted May 05, 2026
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Job Description

At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint. If you’re inspired by thoughtful design, meaningful relationships, and being part of a team that’s shaping extraordinary interiors, we invite you to apply for Quality Assurance Inspector. In this role, you’ll be responsible for picking and packing our wallcovering with precision, reporting to the Quality Assurance Inspector Team Lead and based at our Fairfield, NJ location with the working shift Monday – Friday 8:30am-5:30pm

Job Responsibility

  • Inspect returned products in accordance with Quality Assurance standards and guidelines
  • Accurately document return details in CRM and NAV systems under the direction of the QA Supervisor
  • Prepare defective merchandise and return‑to‑sender items for review and follow‑up action
  • Assist with inbound, outbound, and digital inspections to ensure quality compliance
  • Complete inspection forms, tracking documents, and QA records accurately and on time
  • Support internal Customer Experience inspection requests and escalate issues or findings as needed
  • Maintain organization of master samples, including binders and shelving
  • File and track new master samples provided by Product Development

Requirements

  • A minimum of 2 years of experience within a warehouse setting
  • Strong attention to detail
  • Ability to multitask effectively and shift prioritize quickly
  • Strong written and verbal communication skills
  • Comfort with general computer use and digital systems

Nice to have

  • Forklift experience
  • Familiarity with NAV, CRM systems, Warehouse Management Systems (WMS), or UPS WorldShip

What we offer

  • Annual bonus opportunity
  • Cost of Living increases
  • Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required
  • Comprehensive medical coverage with employee premiums as low as $40 per month
  • Coverage options for spouse, domestic partner, civil union partner, and family
  • Health Reimbursement Account (HRA)
  • Prescription, dental, and vision coverage
  • Flexible Spending Accounts (FSAs) for healthcare and dependent care
  • Employee Assistance Program
  • Pet insurance
  • 16 paid personal days each year
  • Paid holidays
  • Additional paid time off during annual company closure between Christmas and New Year's
  • Earn extra paid time off by completing annual wellness physical
  • Up to three paid days each year to give back through volunteer work
  • Structured onboarding
  • Exclusive employee discount on Phillip Jeffries wallcoverings
  • Access to Working Advantage with discounts on travel, entertainment, and everyday purchases

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