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At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint. If you’re inspired by thoughtful design, meaningful relationships, and being part of a team that’s shaping extraordinary interiors, we invite you to apply for Quality Assurance Inspector. In this role, you’ll be responsible for picking and packing our wallcovering with precision, reporting to the Quality Assurance Inspector Team Lead and based at our Fairfield, NJ location with the working shift Monday – Friday 8:30am-5:30pm
Job Responsibility:
Inspect returned products in accordance with Quality Assurance standards and guidelines
Accurately document return details in CRM and NAV systems under the direction of the QA Supervisor
Prepare defective merchandise and return‑to‑sender items for review and follow‑up action
Assist with inbound, outbound, and digital inspections to ensure quality compliance
Complete inspection forms, tracking documents, and QA records accurately and on time
Support internal Customer Experience inspection requests and escalate issues or findings as needed
Maintain organization of master samples, including binders and shelving
File and track new master samples provided by Product Development
Requirements:
A minimum of 2 years of experience within a warehouse setting
Strong attention to detail
Ability to multitask effectively and shift prioritize quickly
Strong written and verbal communication skills
Comfort with general computer use and digital systems
Nice to have:
Forklift experience
Familiarity with NAV, CRM systems, Warehouse Management Systems (WMS), or UPS WorldShip
What we offer:
Annual bonus opportunity
Cost of Living increases
Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required
Comprehensive medical coverage with employee premiums as low as $40 per month
Coverage options for spouse, domestic partner, civil union partner, and family
Health Reimbursement Account (HRA)
Prescription, dental, and vision coverage
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Employee Assistance Program
Pet insurance
16 paid personal days each year
Paid holidays
Additional paid time off during annual company closure between Christmas and New Year's
Earn extra paid time off by completing annual wellness physical
Up to three paid days each year to give back through volunteer work
Structured onboarding
Exclusive employee discount on Phillip Jeffries wallcoverings
Access to Working Advantage with discounts on travel, entertainment, and everyday purchases