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Membership Bespoke Logo Membership Bespoke · IT - Administration

Quality Assurance Coordinator

United Kingdom, London 33000.00 GBP / Year · Job Posted May 04, 2026
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Job Description

Our client, a highly established and reputable trade association with over 2,000 member companies, is seeking a Quality Assurance Coordinator. The Trade Association is looking for a proactive Quality Assurance Coordinator who will review audit reports, help to ensure the credibility of their Code of Practice (COP) and Chain of Custody (COC) Standards implementation and reporting of audit results. You will be a professional who can demonstrate experience with responsible business standards across supply chains, and the related risks. You will be a clear writer and communicator and provide timely and accurate support to certified members. This is a dynamic role within a growing organisation.

Job Responsibility

  • Review audit reports
  • help to ensure the credibility of their Code of Practice (COP) and Chain of Custody (COC) Standards implementation and reporting of audit results
  • provide timely and accurate support to certified members
  • contribute to the Certification Team workflow

Requirements

  • Experience of assurance and certification systems or auditing, in environmental or social standard systems
  • Understanding of responsible business practices and environmental and social issues (e.g. labour and working conditions, responsible sourcing and human rights, environmental management, etc.)
  • Experience communicating with external stakeholders
  • High proficiency in verbal and written English
  • ability to communicate complex technical terms concisely (in plain English)
  • familiarity with the language used for standards
  • Excellent and professional customer service and strong interpersonal skills
  • Project management
  • Attention to detail
  • Initiative and collaborative working style
  • Problem-solving skills and critical thinking
  • Ability to work in a fast-paced environment, both independently and within a team

Nice to have

  • A bachelor’s degree in Human Rights, sustainability or similar
  • Familiarity with voluntary standards, certification schemes and initiatives
  • Experience in data analysis and reporting
  • Proficiency in other languages used by members (e.g. French, Italian, German, Spanish)

What we offer

  • 28 days holiday plus Bank Holidays
  • 10% of salary contributed towards pension fund
  • Employee Assistance Programme Package
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