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Our client, a highly established and reputable trade association with over 2,000 member companies, is seeking a Quality Assurance Coordinator. The Trade Association is looking for a proactive Quality Assurance Coordinator who will review audit reports, help to ensure the credibility of their Code of Practice (COP) and Chain of Custody (COC) Standards implementation and reporting of audit results. You will be a professional who can demonstrate experience with responsible business standards across supply chains, and the related risks. You will be a clear writer and communicator and provide timely and accurate support to certified members. This is a dynamic role within a growing organisation.
Job Responsibility:
Review audit reports
help to ensure the credibility of their Code of Practice (COP) and Chain of Custody (COC) Standards implementation and reporting of audit results
provide timely and accurate support to certified members
contribute to the Certification Team workflow
Requirements:
Experience of assurance and certification systems or auditing, in environmental or social standard systems
Understanding of responsible business practices and environmental and social issues (e.g. labour and working conditions, responsible sourcing and human rights, environmental management, etc.)
Experience communicating with external stakeholders
High proficiency in verbal and written English
ability to communicate complex technical terms concisely (in plain English)
familiarity with the language used for standards
Excellent and professional customer service and strong interpersonal skills
Project management
Attention to detail
Initiative and collaborative working style
Problem-solving skills and critical thinking
Ability to work in a fast-paced environment, both independently and within a team
Nice to have:
A bachelor’s degree in Human Rights, sustainability or similar
Familiarity with voluntary standards, certification schemes and initiatives
Experience in data analysis and reporting
Proficiency in other languages used by members (e.g. French, Italian, German, Spanish)