Quality Assurance Coordinator

• Customer QA Platform Management (50%): Maintain and update customer web-based quality assurance platforms by uploading product specifications, technical documentation, certifications, and regulatory records.
• Ensure customer portals remain current, accurate, and compliant with customer requirements and internal quality standards.
• Coordinate with domestic and international suppliers to obtain required documentation and certifications.
• Communicate project timelines, documentation requirements, and deadlines to suppliers and internal stakeholders.
• Monitor outstanding documentation requests and proactively follow up to ensure timely completion.
• Escalate delays or documentation issues to Quality Assurance leadership as needed.
• Documentation & Administrative Support (20%): Review and organize supplier technical documentation for completeness and accuracy.
• Assist with maintaining product specifications and supporting documentation for new and existing products.
• Coordinate updates to technical documentation to align with FDA regulations, customer requirements, and company quality standards.
• Support documentation related to HACCP, FSMA, MSC, ASC, BAP, and other applicable food safety programs.
• Maintain organized electronic records and quality documentation.
• SAP & Quality Systems Support (10%): Perform QA-related SAP transactions including batch reviews, quality holds, and product release activities.
• Verify product traceability information and maintain accurate system records.
• Support quality data entry and system updates to ensure inventory and quality information remains accurate.
• Test Kitchen & Product Sample Support (5%): Assist with receiving, organizing, and evaluating product samples.
• Conduct basic product inspections for seafood and value-added products.
• Maintain cleanliness, organization, and inventory of the test kitchen and sample storage areas.
• Continuous Improvement & Special Projects (10%): Participate in quality improvement initiatives to enhance documentation processes and operational efficiency.
• Assist with special projects, audits, and quality-related assignments as needed.
• Team Support (5%): Provide administrative and documentation support to the Quality Assurance team during vacations, absences, or peak workloads.
• Cross-train on departmental processes to ensure continuity of quality documentation and project workflows.

• Bachelor's degree in Food Science, Biology, Microbiology, Quality Assurance, or a related field preferred.
• 2–4 years of experience in Quality Assurance, Food Safety, Regulatory Affairs, or Quality Documentation within the food manufacturing industry.
• Experience maintaining technical documentation and customer compliance records.
• Working knowledge of HACCP, FSMA, FDA regulations, and food safety programs
• familiarity with SQF, MSC, ASC, or BAP is a plus.
• Experience using ERP systems such as SAP is preferred.
• Proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills with the ability to coordinate across multiple departments and suppliers.
• Ability to prioritize multiple deadlines and manage competing priorities in a fast-paced environment.

familiarity with SQF, MSC, ASC, or BAP

• medical, vision, dental, and life and disability insurance
• 401(k) plan